At a Glance
- Tasks: Serve customers, stock shelves, and prepare delicious pizzas in a fun store environment.
- Company: Join Asda, a leading retailer with a focus on customer experience and teamwork.
- Benefits: Enjoy 15% off shopping, flexible pay options, and wellbeing support from day one.
- Other info: Great opportunities for personal growth and recognition in a supportive workplace.
- Why this job: Be at the heart of customer service and make a difference every shift.
- Qualifications: Customer-focused, team player, reliable, positive attitude, and eager to learn.
The predicted salary is between 25000 - 30000 £ per year.
Location: Ashford
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Afternoons
Hours per Week: 12
Pay Rate: £12.71 per hour
Closing Date: 11 June 2026
As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart and pride. You’ll help keep the store running smoothly by:
- Stocking shelves and maintaining product displays.
- Unpacking deliveries and ensuring items are stored correctly.
- Picking online orders for pickup or delivery.
- Assisting with food preparation tasks such as pizza assembly.
- Providing friendly and efficient service to all customers.
Qualifications:
- Customer-focused: enjoy helping people and creating a positive experience.
- Team player: work well with others and support colleagues.
- Reliable: arrive ready to work and take pride in your duties.
- Positive attitude: bring energy and enthusiasm to every shift.
- Willing to learn: open to training and building your skills.
Benefits:
- Colleague discount: 15% off shopping at Asda from day 1 for you and a nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Access to flexible pay, income tracker, financial coaching and an exclusive savings account.
- Company pension plan.
- Wellbeing support: 24/7 virtual GP, 24/7 EAP, free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks to promote inclusion and celebrate differences.
- Parental leave policies: maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across activities, from airport parking to theme parks and cinemas.
Service Colleague employer: Asda Stores Ltd
Asda is an exceptional employer, offering a vibrant work culture where every Service Colleague plays a vital role in enhancing the customer experience. Located in Ashford, employees benefit from a generous 15% discount from day one, flexible pay options, and comprehensive wellbeing support, all while being part of a team that values inclusivity and personal growth. With opportunities for skill development and a strong recognition programme, Asda is committed to fostering a rewarding environment for its colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they align with your own. This will help you connect with the team and show that you're genuinely interested in being part of their service-focused environment.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will demonstrate your commitment to providing excellent service as a Service Colleague.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It shows that you take the opportunity seriously and are ready to represent the Asda brand with pride.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your passion for helping people in your application. We want to see how you create positive experiences for customers, so share any relevant examples from your past roles.
Team Spirit is Key:As a Service Colleague, you'll be part of a team, so let us know about your teamwork skills! Mention any experiences where you've collaborated with others to achieve a common goal.
Be Reliable and Ready:Reliability is crucial for this role. In your application, emphasise your punctuality and commitment to your duties. We love candidates who take pride in their work!
Bring Your Positive Attitude:We’re all about energy and enthusiasm at StudySmarter! Make sure your application reflects your positive attitude and willingness to learn new skills. It’ll make you stand out!
How to prepare for a job interview at Asda Stores Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague entails. Familiarise yourself with the responsibilities like stocking shelves and assisting customers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about creating a positive experience for customers, think of examples from your past where you've provided excellent service. Be ready to share these stories during the interview to demonstrate your customer-focused attitude.
✨Emphasise Teamwork
As a Service Colleague, you'll be part of a team, so it's crucial to highlight your ability to work well with others. Prepare examples of how you've collaborated with colleagues in previous jobs or projects, showcasing your team player mentality.
✨Bring Your Positive Energy
A positive attitude can go a long way in an interview. Make sure to convey your enthusiasm for the role and the company. Smile, maintain eye contact, and let your passion for helping others shine through—this will leave a lasting impression on your interviewers.
