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For Companies At a Glance
- Tasks: Serve customers, manage checkouts, and support online shopping in a dynamic retail environment.
- Company: Join Asda, a leading retailer with a focus on teamwork and customer service.
- Benefits: Enjoy 15% discount, flexible pay options, and comprehensive wellbeing support.
- Why this job: Gain valuable experience while working flexible hours that fit your lifestyle.
- Qualifications: Friendly attitude and willingness to learn across various departments.
- Other info: Explore diverse career opportunities within a rapidly evolving business.
Overview
Job Title: Service Colleague | Location: Llanelli | Employment Type: Part time | Contract Type: Fixed Term | Shift Pattern: Afternoons | Hours per Week: 17.5 | Pay Rate: £12.45 | Category: Retail Hourly Colleagues, Sales Staff | Closing Date: 15 September 2025
Service Colleague
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
Responsibilities
- Work across a variety of departments to ensure the efficient running of our stores.
- Serve customers at the checkouts, perfect pizzas, pick for home deliveries, or replenish products on the shelves.
- Support delivering a great online shopping experience and work as part of a team to maximise sales.
About You
You\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
What you’ll love
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
Asda is Reimagining Retail
It’s hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don’t often get to see. In fact, because our business is changing we\’re creating new roles all the time! So take the time to look around. Once you’ve had the chance to explore our current open positions, apply to the ones you feel suit you best. And don\’t forget you can keep an eye on new positions and check how your current applications are progressing by visiting regularly.
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Service Colleague employer: Asda Stores Ltd
Contact Detail:
Asda Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for retail roles and rehearse your responses. Focus on your customer service skills and experiences that highlight your ability to work in a team. We want to see your personality shine through!
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and presentable can make a great first impression. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to tailor your application to the Service Colleague role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or teamwork. It’ll help us see why you’d be a great fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a strong candidate. Remember, we’re looking for someone who can communicate well with our customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can easily keep track of your application status and explore other roles that might interest you.
How to prepare for a job interview at Asda Stores Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the responsibilities like serving customers, replenishing shelves, and working across departments. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Customer Service Skills
As a Service Colleague, customer service is key. Think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your friendly and helpful nature.
✨Be Flexible and Open-Minded
Since the role requires flexibility with shifts and tasks, be prepared to discuss your availability and willingness to adapt. Highlight any previous experiences where you've successfully adjusted to changing circumstances or taken on new challenges.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
