At a Glance
- Tasks: Join our Online Grocery picking team and ensure smooth store operations.
- Company: Asda, a leading retail company with a focus on inclusivity.
- Benefits: Enjoy 15% discount, flexible pay options, and excellent wellbeing support.
- Why this job: Be part of a friendly team delivering great customer experiences every day.
- Qualifications: Friendly attitude and willingness to learn across various departments.
- Other info: Flexible shifts available to fit your lifestyle, with opportunities for career growth.
time left to apply End Date: September 8, 2025 (11 days left to apply)
job requisition id R-060769
Job Title
Service Colleague
Job Title
Service Colleague
Location
Andover
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
30
Pay Rate
£12.45
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
7 September 2025
Service Colleague
We are currently looking for motivated individuals to join our Online Grocery picking team.
Please note that the vacancy will require 4am starts.
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Asda, that’s more like it
Apply today by completing an online application…
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
About us
Asda is Reimagining Retail
It’s hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don’t often get to see. In fact, because our business is changing we\’re creating new roles all the time! So take the time to look around. Once you’ve had the chance to explore our current open positions, apply to the ones you feel suit you best. And don\’t forget you can keep an eye on new positions and check how your current applications are progressing by visiting regularly.
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Service Colleague employer: Asda Stores Ltd
Contact Detail:
Asda Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda. Understand our values and what we stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on your experiences that highlight your customer service skills and teamwork. We want to see how you can contribute to our friendly atmosphere!
✨Tip Number 3
Dress the part! Even though we’re all about being casual and friendly, showing up looking smart and presentable can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a nice touch that reflects our commitment to excellent service!
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re looking for team players who care about providing great customer service.
Tailor Your Application: Make sure to tailor your application to the Service Colleague role. Highlight any relevant experience you have in retail or customer service, and mention your flexibility with shift patterns. This will show us that you’re a perfect fit for our team!
Check Your Details: Before hitting that submit button, double-check all your details. Spelling mistakes or missing information can make a bad impression. We want to see that you’ve put in the effort, so take a moment to review everything carefully.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and keep track of it. Plus, you can explore other roles while you’re there, so why not take a look around?
How to prepare for a job interview at Asda Stores Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the various tasks like picking for home deliveries, serving at checkouts, and replenishing shelves. This will help you demonstrate your enthusiasm and readiness to jump in wherever needed.
✨Show Off Your People Skills
As a Service Colleague, customer interaction is key. Prepare examples of how you've provided excellent service in the past. Whether it’s a friendly chat or helping someone find a product, showcasing your people skills will set you apart.
✨Flexibility is Key
Since the role requires early starts and flexibility with shifts, be ready to discuss your availability. Highlight your willingness to adapt to different schedules and your understanding of the importance of teamwork in a 24/7 operation.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.