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- Tasks: Join our team as a Service Colleague and help create amazing shopping experiences.
- Company: Asda, a leading retail company reimagining the shopping experience.
- Benefits: Enjoy 15% discount, flexible pay options, and great wellbeing support.
- Why this job: Perfect for those seeking flexible hours and a fun, dynamic work environment.
- Qualifications: Friendly attitude and willingness to learn new skills across departments.
- Other info: Explore diverse career opportunities in a rapidly evolving business.
time left to apply End Date: September 8, 2025 (11 days left to apply)
job requisition id R-069475
Job Title
Service Colleague
Job Title
Service Colleague
Location
EXPPFS – 5445 Runcorn PFS
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
8
Pay Rate
£12.45
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
7 September 2025
Service Colleague
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Asda, that’s more like it
Apply today by completing an online application…
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
About us
Asda is Reimagining Retail
It’s hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don’t often get to see. In fact, because our business is changing we\’re creating new roles all the time! So take the time to look around. Once you’ve had the chance to explore our current open positions, apply to the ones you feel suit you best. And don\’t forget you can keep an eye on new positions and check how your current applications are progressing by visiting regularly.
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Service Colleague employer: Asda Stores Ltd
Contact Detail:
Asda Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda. Understand their values, mission, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for service roles, like how you’d handle a difficult customer or work as part of a team. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your personality! As a Service Colleague, being friendly and approachable is key. During your interview, let your enthusiasm shine through. Share stories that highlight your customer service skills and teamwork – it’ll make you memorable!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you on their radar. Plus, it shows you’re keen on the role!
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re all about great customer service!
Tailor Your Application: Make sure to customise your application for the Service Colleague role. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and a knack for customer service. It’ll help us see why you’d be a great fit!
Check Your Details: Before hitting that submit button, double-check your application for any typos or errors. A clean and polished application shows us you pay attention to detail, which is super important in our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way to get your application in front of us, and you can keep track of your progress. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Asda Stores Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the various departments you'll be working in and the tasks involved, like serving customers at checkouts or replenishing shelves. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Service Colleague, customer interaction is key. Be prepared to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer or worked well in a team. This will demonstrate your friendly nature and enthusiasm for helping others.
✨Flexibility is Key
Since the role requires flexibility with shifts, be ready to discuss your availability. Highlight your willingness to work late or on weekends, as this shows you're committed to fitting into the team's needs. It’s a great way to show that you’re adaptable and ready to take on whatever comes your way.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
