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- Tasks: Join our team as a Service Colleague and help keep our stores running smoothly.
- Company: Asda, a leading retail company with a focus on customer service.
- Benefits: Enjoy 15% off shopping, flexible pay options, and great wellbeing support.
- Why this job: Perfect for those seeking flexible hours while making a difference in customer experiences.
- Qualifications: Friendly attitude and eagerness to learn across various departments.
- Other info: Great opportunities for personal growth and teamwork in a vibrant environment.
Overview
Job Title: Service Colleague
Location: Spennymoor
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Afternoons
Hours per Week: 18
Pay Rate: £12.45
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 3 September 2025
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\\\’re looking for flexible working to fit around your lifestyle, then look no further! We\\\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and 4extra special\\\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
Responsibilities
- Work across a variety of departments to ensure the efficient running of our stores.
- Serve customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves.
- Work with the team to maximise sales and deliver a great online shopping experience.
Qualifications
- You\\\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results.
- You\\\’ll have an enthusiastic approach to learning new skills across different departments.
- You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Benefits
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments
- Colleague recognition programme
- Special offers and discounts across a range of services and activities
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Service Colleague employer: Asda Stores Ltd
Contact Detail:
Asda Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they treat their customers. This will help you show that you're a great fit for the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers at the checkouts and helping them find what they need, think of examples where you've gone above and beyond for someone in the past.
✨Tip Number 3
Be ready to chat about flexibility! As the role requires working late and weekends, be prepared to discuss your availability and how you can adapt to different shift patterns.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to get stuck in!
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side.
Tailor Your Application: Make sure to highlight any relevant experience or skills that match the role of a Service Colleague. Whether it’s customer service or teamwork, we love seeing how you can contribute to our stores!
Keep It Clear and Concise: While we appreciate detail, make sure your application is easy to read. Use clear language and avoid jargon. We want to understand your experience without having to decipher it!
Apply Through Our Website: For the best chance of success, make sure you apply directly through our website. It’s the easiest way for us to receive your application and get you on board with our team!
How to prepare for a job interview at Asda Stores Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the responsibilities like serving customers, replenishing shelves, and working across departments. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Service Colleague, you'll be interacting with customers all day. Be prepared to share examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone or made their shopping experience better.
✨Flexibility is Key
Since the job requires working late and weekends, be ready to discuss your availability. Highlight your willingness to adapt to different shift patterns and how you can fit this role into your lifestyle. Employers appreciate candidates who are flexible and reliable.
✨Teamwork Makes the Dream Work
This role involves working closely with others, so be prepared to talk about your teamwork experiences. Share stories that demonstrate your ability to collaborate, support your colleagues, and contribute to a positive work environment. This will show that you’re a great fit for their team.
