Service Colleague

Service Colleague

North East Part-Time No home office possible
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At a Glance

  • Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
  • Company: Asda is a leading retailer, constantly evolving with exciting career opportunities.
  • Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
  • Why this job: Be part of a friendly team, learn new skills, and make a real impact on customer experience.
  • Qualifications: A positive attitude and willingness to learn are essential; no prior experience needed.
  • Other info: Flexible shifts available, including weekends and evenings, to fit your lifestyle.

time left to apply End Date: September 8, 2025 (11 days left to apply)

job requisition id R-069443

Job Title

Service Colleague

Job Title

Service Colleague

Location

Lemington

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

16

Pay Rate

£12.45

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

7 September 2025

Service Colleague

Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.

As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\’ products. We work as a team to maximise sales and deliver a great online shopping experience.

About You

You\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.

Asda, that’s more like it

Apply today by completing an online application…

Everything you\’ll love

Alongside a competitive salary, you\’ll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
  • Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
  • Company pension
  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
  • Colleague recognition programme
  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

About us

Asda is Reimagining Retail

It’s hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don’t often get to see. In fact, because our business is changing we\’re creating new roles all the time! So take the time to look around. Once you’ve had the chance to explore our current open positions, apply to the ones you feel suit you best. And don\’t forget you can keep an eye on new positions and check how your current applications are progressing by visiting regularly.

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Service Colleague employer: Asda Stores Ltd

Asda is an exceptional employer, offering a dynamic work environment in Lemington where flexibility and teamwork are at the heart of our operations. With a competitive salary, generous colleague discounts, and a strong focus on employee wellbeing and growth opportunities, we ensure that our staff feel valued and supported. Join us to be part of a diverse team that celebrates inclusivity and provides excellent service to our customers every day.
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Contact Detail:

Asda Stores Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Familiarise yourself with Asda's values and customer service approach. Understanding what makes their shopping experience special will help you connect with the team during interviews and show that you're genuinely interested in providing excellent service.

✨Tip Number 2

Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working late and weekends, demonstrating your willingness to adapt your schedule can set you apart from other candidates.

✨Tip Number 3

Highlight any previous experience in retail or customer service roles during your conversations. Sharing specific examples of how you've contributed to a positive customer experience will showcase your suitability for the Service Colleague position.

✨Tip Number 4

Show enthusiasm for learning new skills across different departments. As the role involves various tasks, expressing your eagerness to take on new challenges will demonstrate your commitment to the team and the job.

We think you need these skills to ace Service Colleague

Customer Service Skills
Teamwork
Flexibility
Communication Skills
Time Management
Problem-Solving Skills
Attention to Detail
Adaptability
Sales Skills
Basic IT Skills
Multitasking
Positive Attitude
Enthusiasm for Learning

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience and skills that align with the role.

Tailor Your CV: Customise your CV to reflect your experience in retail or customer service. Emphasise your ability to work in a team, your friendly nature, and any relevant skills you have that would benefit the role.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you’ve provided excellent customer service in the past and your willingness to learn new skills.

Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Asda Stores Ltd

✨Show Your Enthusiasm

As a Service Colleague, your friendly and enthusiastic nature is key. Make sure to express your excitement about the role and how you enjoy working with customers. Share examples of how you've provided excellent service in the past.

✨Demonstrate Flexibility

Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or took on various responsibilities.

✨Highlight Teamwork Skills

Working as part of a team is crucial in this role. Be ready to talk about your experiences collaborating with others, whether in a work setting or during group projects. Emphasise how you contribute to achieving team goals.

✨Prepare for Customer Scenarios

Think about common customer service scenarios you might encounter in a retail environment. Prepare responses on how you would handle difficult situations or ensure a positive shopping experience for customers.

Service Colleague
Asda Stores Ltd
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