At a Glance
- Tasks: Join our team as a Service Colleague, serving customers and ensuring smooth store operations.
- Company: Asda is a leading retailer committed to providing excellent service and a welcoming shopping experience.
- Benefits: Enjoy 15% off shopping, flexible pay options, wellbeing services, and exclusive discounts.
- Why this job: Flexible hours, a supportive team culture, and the chance to learn new skills make this role exciting.
- Qualifications: A friendly attitude and eagerness to learn are essential; no prior experience required.
- Other info: We offer various shift patterns to fit your lifestyle, including late and weekend shifts.
Job Title
Service Colleague
Location
EXPPFS – 5201 Haddington PFS
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
15
Pay Rate
£12.60
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
6 February 2026
Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations—offering a wide variety of shift patterns to suit different lifestyles. If you\’re looking for flexible working that fits around your commitments, we’ve got you covered! We’ll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.
As a Service Colleague , you’ll work across multiple departments to help keep our stores running smoothly. Every day could be different—whether you\’re serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves. Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and ‘extra special’ products.
We work together as one team to drive sales and deliver a great online and in-store shopping experience.
About You
You’re naturally friendly, enthusiastic, and ready to get stuck in. You’ll enjoy learning new skills across different departments and love helping customers find what they need—maybe even having a friendly chat along the way.
We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
Company pension
Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
Colleague recognition programme
Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague employer: Asda Stores Ltd.
Contact Detail:
Asda Stores Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Show your flexibility during the interview. Since the role requires working various shifts, emphasise your willingness to adapt to different schedules and highlight any previous experience you have with shift work.
✨Tip Number 2
Demonstrate your customer service skills in conversations with our team. Whether it's through networking or during the interview, share specific examples of how you've provided excellent service in past roles.
✨Tip Number 3
Familiarise yourself with our products and services before applying. This knowledge will not only help you stand out but also show your enthusiasm for the role and commitment to delivering a great shopping experience.
✨Tip Number 4
Engage with our social media channels. By following us and interacting with our posts, you can gain insights into our company culture and values, which can be beneficial during your application process.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your flexibility with shift patterns and your enthusiasm for customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or teamwork. Use specific examples that demonstrate your ability to work across different departments and your friendly attitude.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and eagerness to learn. Mention how you can contribute to creating a welcoming store environment and enhancing the shopping experience for customers.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Asda Stores Ltd.
✨Show Your Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experience you have with varied working hours and express your willingness to adapt to the needs of the business.
✨Emphasise Customer Service Skills
As a service colleague, providing excellent customer service is key. Share examples from your past experiences where you went above and beyond for customers, and demonstrate your friendly and approachable nature.
✨Demonstrate Team Spirit
This role involves working across various departments, so it's important to show that you can work well in a team. Talk about times when you collaborated with others to achieve a common goal, and how you contribute positively to a team environment.
✨Express Enthusiasm for Learning
The job description mentions an eagerness to learn new skills. Be sure to convey your enthusiasm for personal development and share any relevant experiences where you quickly picked up new tasks or adapted to different roles.