Service Colleague

Service Colleague

Gloucester Full-Time No home office possible
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Asda Stores Ltd

At a Glance

  • Tasks: Join us as a Service Colleague, serving customers and supporting various store departments.
  • Company: Asda is a leading retailer, constantly evolving with diverse career opportunities.
  • Benefits: Enjoy 15% off shopping, flexible pay options, and comprehensive wellbeing support.
  • Why this job: Be part of a friendly team, learn new skills, and make a positive impact on customer experiences.
  • Qualifications: A friendly attitude and willingness to learn are essential; no prior experience required.
  • Other info: Flexible shifts available, including weekends; perfect for students balancing work and studies.

Job Title Service Colleague (Express) Location EXPPFS – **** Tuffley PFS Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Nights Hours per Week 8 Pay Rate £***** Category Retail Hourly Colleagues, Sales Staff Closing Date 6 March **** Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations—offering a wide variety of shift patterns to suit different lifestyles.
If you\’re looking for flexible working that fits around your commitments, we\’ve got you covered
We\’ll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.
As a Service Colleague , you\’ll work across multiple departments to help keep our stores running smoothly.
Every day could be different—whether you\’re serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves.
Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and \’extra special\’ products.
We work together as one team to drive sales and deliver a great online and in-store shopping experience.
About You You\’re naturally friendly, enthusiastic, and ready to get stuck in.
You\’ll enjoy learning new skills across different departments and love helping customers find what they need—maybe even having a friendly chat along the way.
We do reserve the right to close this vacancy before the advertised closing date.
Apply today by completing an online application…
Everything you\’ll love Alongside a competitive salary, you\’ll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings

Service Colleague employer: Asda Stores Ltd

Asda is an excellent employer for those seeking a dynamic and flexible work environment in Gloucester. With a strong focus on employee wellbeing, competitive pay, and a range of benefits including discounts and access to financial coaching, Asda fosters a supportive culture that values diversity and inclusion. Employees have the opportunity to grow their skills across various departments, ensuring a rewarding and engaging career path within a leading retail organisation.
Asda Stores Ltd

Contact Detail:

Asda Stores Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Familiarise yourself with Asda's values and customer service approach. Understanding their commitment to excellent service will help you align your responses during any interviews or discussions.

✨Tip Number 2

Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working late and weekends, showing that you're adaptable will make you a more attractive candidate.

✨Tip Number 3

Highlight any previous experience in retail or customer service roles. Even if it's informal, sharing examples of how you've provided great service can set you apart from other candidates.

✨Tip Number 4

Show enthusiasm for learning new skills across different departments. As the role involves various tasks, expressing a willingness to adapt and grow will demonstrate your commitment to the position.

We think you need these skills to ace Service Colleague

Customer Service Skills
Teamwork
Flexibility
Communication Skills
Time Management
Problem-Solving Skills
Attention to Detail
Adaptability
Sales Skills
Basic IT Skills
Multitasking
Positive Attitude
Enthusiasm for Learning

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience and skills that align with the role.

Tailor Your CV: Customise your CV to reflect your experience in retail or customer service. Emphasise your ability to work in a team, your friendly nature, and any relevant skills you possess that would benefit the role.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you've provided excellent customer service in the past and your willingness to learn new skills.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Asda Stores Ltd

✨Show Your Enthusiasm

As a Service Colleague, your friendly and enthusiastic nature is key. Make sure to express your excitement about the role and how you enjoy working with customers. Share examples of how you've provided excellent service in the past.

✨Demonstrate Flexibility

Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or took on various responsibilities.

✨Highlight Teamwork Skills

Working as part of a team is crucial in this role. Be ready to talk about your experiences collaborating with others, whether in retail or other settings, and how you contributed to achieving team goals.

✨Prepare for Customer Scenarios

Think about common customer service scenarios you might encounter and how you would handle them. This could include dealing with difficult customers or ensuring a positive shopping experience. Practising these responses can help you feel more confident during the interview.

Service Colleague
Asda Stores Ltd
Location: Gloucester
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