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- Tasks: Join our team as a service colleague, helping customers and keeping our stores running smoothly.
- Company: Asda, a leading retailer with a focus on teamwork and customer service.
- Benefits: Enjoy 15% off shopping, flexible pay options, and great wellbeing support.
- Other info: Be part of a diverse team that values inclusion and celebrates differences.
- Why this job: Flexible shifts to fit your lifestyle while gaining valuable experience in retail.
- Qualifications: Friendly attitude and willingness to learn across various departments.
The predicted salary is between 11 - 16 £ per hour.
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and extra special products. We work as a team to maximize sales and deliver a great online shopping experience.
You'll be naturally friendly and want to get stuck in, working with your team to deliver great results. You'll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
ResponsibilitiesAs a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. You may serve customers at the checkouts, assist with food preparation and product stocking, pick items for home deliveries, or replenish products on the shelves. You will contribute to a positive shopping experience by helping customers find what they need and engaging with them as appropriate.
Benefits- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague - Rochdale employer: Asda Stores Ltd
Contact Detail:
Asda Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague - Rochdale
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they treat their customers. This will help you connect with the team during your chat and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers a lot, think of examples where you've gone above and beyond for someone. Share these stories during your interview to highlight your enthusiasm for providing excellent service.
✨Tip Number 3
Be flexible and open-minded! The role requires working across different departments, so show that you're ready to learn and adapt. Mention your willingness to take on various tasks, whether it's serving at the checkout or perfecting pizzas!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Service Colleague - Rochdale
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we’re looking for in a service colleague. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role. Remember, we’re busy too!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to navigate!
How to prepare for a job interview at Asda Stores Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a service colleague entails. Familiarise yourself with the various departments you'll be working in and the tasks involved, like serving customers, food prep, and stock replenishment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since customer service is key, be ready to demonstrate your friendly and approachable nature. Think of examples from past experiences where you've gone above and beyond for customers or worked well in a team. This will highlight your enthusiasm for providing excellent service and engaging with customers.
✨Flexibility is Key
Given the variety of shift patterns, be prepared to discuss your availability and willingness to work late or weekends. Show that you're adaptable and can handle the dynamic nature of the job. This will reassure them that you're ready to fit into their flexible working environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your interest in the position and helps you gauge if it's the right fit for you.