At a Glance
- Tasks: Help customers with prescriptions and provide excellent healthcare support.
- Company: Join a friendly team at Asda's in-store Pharmacy in Darlington.
- Benefits: Enjoy 15% off shopping, flexible pay options, and wellbeing support.
- Why this job: Make a real difference in people's lives while gaining valuable pharmacy experience.
- Qualifications: Friendly, organised, and good communication skills are essential.
- Other info: Complete accredited training to become a qualified Medicine Counter Assistant.
To be employed in this role you must pass an enhanced safeguarding check. Our stores operate 24 hours per day, 7 days per week, which brings a wide variety of shift patterns. Weekend working is a requirement of the role, and we may need to be flexible with your work pattern.
Our in-store Pharmacies are popular with customers and require warmth and friendliness, with confidence to discuss personal health issues, quickly resolve customer problems, and direct customers to the right products. You will be responsible for assembling and processing prescriptions accurately. You will drive awareness of the extra services we offer in Pharmacy (e.g., Prescription Collection Service, Medicines Reviews). You will support the Pharmacist with the delivery and effective record keeping of patient services (blood pressure checks, stop smoking schemes, etc.). You will develop an understanding of the strict Standard Operating Procedures and work to them as customers expect nothing less. You will also collect the customer’s prescription from their doctor’s surgery on their behalf and bring it to the store for collection. We will help you become a star Pharmacy colleague by completing an accredited course to become a qualified Medicine Counter Assistant within 6 months, then training as a Dispensing Assistant to continue your pharmacy training.
You’ll be naturally friendly, highly organised and eager to contribute as part of a team. You have good computer skills, attention to detail, and you communicate well with customers. You enjoy problem solving and are passionate about helping people and delivering a great healthcare experience, helping customers find what they need and enjoying a chat along the way.
Responsibilities:
- Assemble and process prescriptions accurately.
- Drive awareness of Pharmacy services (e.g., Prescription Collection Service, Medicines Reviews).
- Support the Pharmacist with delivery and record keeping of patient services (blood pressure checks, stop smoking schemes).
- Adhere to Standard Operating Procedures and maintain high service standards.
- Collect customers’ prescriptions from doctor’s surgeries and bring them to the store.
- Complete an accredited course to become a Medicine Counter Assistant within 6 months and progress to Dispensing Assistant training.
Benefits:
- Colleague discount: 15% off shopping at Asda from day 1 for you and a nominated user.
- Discounted rates and special offers on Asda services (Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover).
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and more.
- Company pension.
- Wellbeing: 24/7 virtual GP, 24/7 EAP service, and access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks to promote inclusion and celebrate differences.
- Parental leave policies including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and fertility treatment support.
- Colleague recognition programme.
- Special offers and discounts across various services and activities.
Contact Detail:
Asda Stores Ltd Recruiting Team
We think you need these skills to ace Pharmacy Colleague - Darlington
Some tips for your application 🫡
Show Your Friendly Side: Since this role is all about warmth and friendliness, make sure your application reflects your personality. Use a conversational tone and share experiences where you've helped customers or worked in a team.
Highlight Your Organisational Skills: Being organised is key in a pharmacy setting. In your application, mention any relevant experiences that showcase your attention to detail and ability to manage tasks efficiently. We love a candidate who can keep things running smoothly!
Demonstrate Problem-Solving Abilities: We want to see how you tackle challenges! Include examples of times when you've resolved customer issues or improved a process. This will show us you're ready to handle the fast-paced environment of our pharmacies.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey to becoming a star Pharmacy colleague.
How to prepare for a job interview at Asda Stores Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Pharmacy Colleague. Familiarise yourself with the services offered in the pharmacy, like the Prescription Collection Service and Medicines Reviews. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your People Skills
Since this role requires warmth and friendliness, think of examples from your past experiences where you've successfully interacted with customers. Be ready to discuss how you handle personal health issues sensitively and resolve customer problems effectively. A friendly attitude can go a long way!
✨Demonstrate Attention to Detail
Assembling and processing prescriptions accurately is crucial. Prepare to discuss how you ensure accuracy in your work. You might want to mention any previous roles where attention to detail was key, or even share a specific instance where your diligence made a difference.
✨Be Ready for Flexibility Questions
Given that the role involves various shift patterns, be prepared to discuss your availability and flexibility. Think about how you can adapt to different working hours, including weekends, and express your willingness to contribute to the team’s needs.