At a Glance
- Tasks: Join our team to stock shelves, unpack deliveries, and serve customers with a smile.
- Company: Asda, a leading retailer reimagining the shopping experience.
- Benefits: Enjoy a competitive salary, 15% discount, and flexible pay options.
- Other info: Flexible shifts, excellent career growth, and a supportive work environment.
- Why this job: Be at the heart of customer service and make a real difference every day.
- Qualifications: Customer-focused, reliable, and a team player with a positive attitude.
The predicted salary is between 25000 - 30000 £ per year.
Location: EXPPFS - 4059 PANGBOURNE
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Days, Hours per Week: 16
Pay Rate: £12.71 per hour
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 15 June 2026
Overview: At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart and pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
Responsibilities:
- Stocking shelves
- Unpacking deliveries
- Picking online orders
- Perfecting pizzas
Key Qualities:
- Customer-focused – You enjoy helping people and making their experience a positive one.
- Team player – You work well with others and support your colleagues.
- Reliable – You show up ready to work and take pride in what you do.
- Positive attitude – You bring energy and enthusiasm to every shift.
- Willing to learn – You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Benefits:
- Competitive salary.
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: 24/7 virtual GP, 24/7 EAP service, free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
About Asda: Asda is Reimagining Retail. We’re creating new roles all the time and encourage you to explore the many opportunities.
Service Colleague in Pangbourne employer: Asda Stores Ltd
Asda is an exceptional employer, offering a vibrant work culture where teamwork and customer service are at the forefront. With competitive pay, generous colleague discounts, and a strong focus on employee wellbeing and growth, you will find ample opportunities to develop your skills while being part of a supportive community in Pangbourne. Join us to make a meaningful impact in retail and enjoy a range of benefits that enhance your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Service Colleague in Pangbourne
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they treat their customers. This will help you show that you're a great fit for the Service Colleague role.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Being able to share these stories will make you stand out as a candidate who truly cares about the customer experience.
✨Tip Number 3
Be ready to showcase your teamwork! As a Service Colleague, you'll be part of a fast-paced team. Prepare to discuss how you’ve collaborated with others in the past and how you can contribute to a positive work environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Asda family and becoming a key player in delivering great service.
We think you need these skills to ace Service Colleague in Pangbourne
Some tips for your application 🫡
Show Your Customer Focus:When writing your application, make sure to highlight your passion for customer service. Share any experiences where you've gone the extra mile to help someone out—this will show us that you truly care about making a positive impact on customers.
Team Spirit is Key:As a Service Colleague, teamwork is essential. In your application, mention times when you've worked well with others or supported your colleagues. We love to see that you can thrive in a fast-paced environment while keeping the team spirit alive!
Be Reliable and Ready:Reliability is crucial in our line of work. Make sure to convey your commitment to showing up ready to work and taking pride in what you do. A few examples of your punctuality or dedication can really make your application stand out to us.
Keep it Positive:A positive attitude goes a long way! Use your application to express your enthusiasm for the role and your willingness to learn. We want to see that you're excited about the opportunity to grow with us at Asda, so let that shine through in your writing!
How to prepare for a job interview at Asda Stores Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does at Asda. Familiarise yourself with the responsibilities like stocking shelves and picking online orders. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Service Colleague, customer service is key. Think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your customer-focused attitude.
✨Emphasise Teamwork
Since teamwork is crucial in this role, prepare to discuss how you work well with others. Share specific instances where you collaborated with colleagues to achieve a common goal. This will highlight your ability to fit into their friendly, fast-paced team.
✨Bring a Positive Attitude
Asda values a positive mindset, so make sure to convey your enthusiasm during the interview. Smile, maintain good eye contact, and express your eagerness to learn and grow within the company. A positive vibe can leave a lasting impression!
