Shift Leader: Customer-First Ops & Team Impact in Oxford
Shift Leader: Customer-First Ops & Team Impact

Shift Leader: Customer-First Ops & Team Impact in Oxford

Oxford Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead store operations and ensure customers have an amazing shopping experience.
  • Company: Top retail company in the UK with a focus on customer-first service.
  • Benefits: Competitive discount, support programmes, and a vibrant team environment.
  • Why this job: Be a key leader, motivate teams, and make a real difference in customer satisfaction.
  • Qualifications: Experience in retail or hospitality with strong customer service skills.
  • Other info: Dynamic role with opportunities for personal and professional growth.

The predicted salary is between 28800 - 43200 £ per year.

A leading retail company in the UK is looking for a Duty Manager to oversee store operations and ensure an exceptional shopping experience. As a key leader, you will support and motivate teams, resolve customer issues, and maintain high standards within the store.

The ideal candidate has experience in a supervisory role in retail or hospitality, demonstrating strong customer service skills and a proactive approach to challenges.

The position offers a range of benefits, including a competitive discount and support programs.

Shift Leader: Customer-First Ops & Team Impact in Oxford employer: Asda Stores Ltd.

Join a leading retail company in the UK that prioritises a customer-first approach and values team impact. With a vibrant work culture that fosters collaboration and growth, employees benefit from competitive discounts, comprehensive support programmes, and ample opportunities for professional development. This role not only allows you to lead and inspire teams but also ensures you play a vital part in creating exceptional shopping experiences for customers.
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Contact Detail:

Asda Stores Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Leader: Customer-First Ops & Team Impact in Oxford

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail and hospitality sectors. We all know someone who knows someone, so don’t be shy about asking for introductions or insights into potential opportunities.

✨Tip Number 2

Prepare for those interviews! Research the company and its values, especially their customer-first approach. We want you to show them that you’re not just a fit for the role, but that you genuinely care about delivering an exceptional shopping experience.

✨Tip Number 3

Practice your leadership skills! Think of examples from your past roles where you’ve motivated a team or resolved customer issues. We want you to shine a light on your proactive approach to challenges during interviews.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Shift Leader: Customer-First Ops & Team Impact in Oxford

Leadership Skills
Customer Service Skills
Team Motivation
Problem-Solving Skills
Supervisory Experience
Retail Operations Management
Conflict Resolution
Attention to Detail
Proactive Approach
Communication Skills

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience in supervisory roles. We want to see how you've motivated teams and handled challenges in the past, so don’t hold back on those examples!

Customer Service is Key: Since this role is all about ensuring an exceptional shopping experience, be sure to showcase your customer service skills. Share specific instances where you’ve gone above and beyond for customers – it’ll really make your application stand out!

Tailor Your Application: Take a moment to read through the job description carefully and tailor your application accordingly. We love seeing candidates who take the time to align their skills and experiences with what we’re looking for – it shows genuine interest!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!

How to prepare for a job interview at Asda Stores Ltd.

✨Know the Company Inside Out

Before your interview, make sure you research the retail company thoroughly. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As a Shift Leader, you'll need to demonstrate your ability to motivate and support teams. Prepare examples from your past experiences where you've successfully led a team or resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Prepare for Customer Scenarios

Expect questions about handling difficult customer situations. Think of specific instances where you've turned a negative experience into a positive one. Highlight your proactive approach and how you maintained high standards while resolving issues.

✨Ask Insightful Questions

At the end of the interview, be ready with thoughtful questions that reflect your understanding of the role and the company. Ask about team dynamics, training opportunities, or how success is measured in the position. This shows you're serious about contributing to their customer-first approach.

Shift Leader: Customer-First Ops & Team Impact in Oxford
Asda Stores Ltd.
Location: Oxford
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  • Shift Leader: Customer-First Ops & Team Impact in Oxford

    Oxford
    Full-Time
    28800 - 43200 £ / year (est.)
  • A

    Asda Stores Ltd.

    50,000+
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