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For Companies At a Glance
- Tasks: Lead the store team, ensure customer satisfaction, and manage daily operations.
- Company: Join Asda, a leading retailer with a focus on teamwork and customer service.
- Benefits: Enjoy 15% off shopping, flexible pay options, and comprehensive wellbeing support.
- Why this job: Be at the heart of the action, making a real difference in customers' shopping experience.
- Qualifications: Experience in a supervisory role and strong leadership skills are essential.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
At Asda, we want you to find your everything. As a Duty Manager, you'll play a vital role in the day-to-day running of our store. You'll be the go-to leader on shift, ensuring our teams are supported, our customers are delighted, and our operations run smoothly. Whether it's stepping in to resolve an issue, motivating the team, or making sure shelves are stocked and standards are high, you'll be right at the heart of the action. You'll work closely with the Store Manager to deliver a brilliant shopping experience and ensure our store is a great place to work.
What makes a brilliant Duty Manager:
- Customer-first mindset: You're passionate about delivering excellent service and know how to inspire others to do the same.
- Operational know-how: You've got experience running shifts, managing priorities, and making quick decisions to keep things moving.
- Leadership skills: You lead by example, support your team, and know how to get the best out of people.
- Problem solver: You stay calm under pressure and can handle anything from customer complaints to operational hiccups.
- Team player: You work well with others and communicate clearly with colleagues at all levels.
- Adaptable and resilient: You're comfortable with change and can keep your team focused and motivated through it.
- Drive Performance: Monitor KPIs and sales targets, using your insight to boost results and celebrate success.
What you'll bring:
- Experience in a supervisory or team leader role, ideally in a fast-paced retail or hospitality environment.
- Confidence in handling customer queries and team challenges.
- A proactive approach to problem-solving and continuous improvement.
- Flexibility to work a range of shifts including evenings, weekends, and bank holidays.
Benefits:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discretionary company bonus scheme.
- Access to an enhanced electric car scheme.
- Free eye test for you and your nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Duty Manager - Oxford employer: Asda Stores Ltd
Contact Detail:
Asda Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Oxford
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they align with your own. This will help you show that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved a problem under pressure. This will help you demonstrate your operational know-how and customer-first mindset during the interview.
✨Tip Number 3
Be ready to discuss KPIs! As a Duty Manager, you'll need to drive performance, so come prepared to talk about how you've monitored and improved results in past roles. Show us your analytical side!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Asda team. Let's get you that Duty Manager role!
We think you need these skills to ace Duty Manager - Oxford
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see how you can inspire others and create a brilliant shopping experience!
Highlight Your Experience: Make sure to mention any supervisory or team leader roles you've had, especially in fast-paced environments. We love seeing how you've handled challenges and kept things running smoothly.
Be a Problem Solver: Share examples of how you've tackled issues in the past. Whether it's a customer complaint or an operational hiccup, we want to know how you stay calm under pressure and find solutions.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and get you on the path to joining our team.
How to prepare for a job interview at Asda Stores Ltd
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with Asda's values and operations. Understand their customer-first mindset and think about how you can contribute to delivering excellent service. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlighting your leadership style and how you support your colleagues will resonate well with the interviewers.
✨Be Ready to Problem Solve
Expect questions that assess your problem-solving abilities. Think of specific situations where you've had to stay calm under pressure and resolve issues quickly. Practising these scenarios will help you articulate your thought process during the interview.
✨Demonstrate Your Adaptability
Retail is fast-paced and ever-changing, so be prepared to discuss how you've adapted to change in previous roles. Share examples of how you've kept your team focused and motivated during challenging times, as this will showcase your resilience and team player mentality.
