At a Glance
- Tasks: Lead a dynamic team to deliver top-notch optical services and patient care.
- Company: Join Asda, a leader in customer health and wellbeing.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and flexible working patterns.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Must be a qualified dispensing optician with strong coaching abilities.
- Other info: Access to wellbeing services and excellent career growth opportunities.
The predicted salary is between 36000 - 60000 Β£ per year.
Overview
At Asda nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver. Our unique fixed price approach means there\βs no up-selling. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don\βt have to compromise a customer solution because of what someone can afford. With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Manager\βs who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance.
Rota: Monday β 09:00 β 18:00 Tuesday β 09:00 β 18:00 Wednesday β 09:00 β 18:00 Thursday β 09:00 β 18:00 Friday β 09:00 β 18:00 Saturday β 09:00 β 18:00
About You
Our Optical Managers are key to our success, making sure the team has everything in place to deliver high quality patient service. You\\\βll be responsible for overseeing and managing the entire operation. With tasks including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets whilst also dealing with customer queries, every day is busy and fast paced in an Asda Opticians. You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customer\\\βs needs. Working in close partnership with an Optometrist you will also coach and develop your team so being confident in coaching others will be key to this role. You will need to be organised and able to manage your time effectively.
A fully qualified dispensing optician registered with the GOC. On track to meet the statutory points requirement for CPD. Confident in coaching others. Able to provide excellent customer and patient care. Driven and ambitious to ensure the department meets its targets. You\\\βll have proven leadership skills in a fast-paced Optics environment. Organised and able to manage your time effectively.
Benefits
- Discretionary company bonus
- Company pension up to 7% matched
- 15% colleague discount in store and online.
- Free access to wellbeing services such as Wagestream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
- Your professional indemnity insurance
- GOC fees paid
- CET package
- Flexible working patterns in accordance with 7 days opening
- Asda Allies Inclusion Networks β helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
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Optical Manager - Shipley employer: Asda Stores Ltd
Contact Detail:
Asda Stores Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Optical Manager - Shipley
β¨Tip Number 1
Network like a pro! Reach out to current or former employees at Asda, especially in the Optical department. They can give you insider tips on what itβs really like and what the hiring managers are looking for.
β¨Tip Number 2
Prepare for the interview by brushing up on your leadership skills. Think of examples where you've successfully managed a team or improved patient care. We want to see how you can bring that experience to Asda!
β¨Tip Number 3
Show your passion for customer care! During your interview, share stories about how you've gone above and beyond for patients. This role is all about ensuring excellent service, so let that shine through.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Optical Manager - Shipley
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Optical Manager role. Highlight your leadership experience and any relevant qualifications, like being a fully qualified dispensing optician.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about providing excellent customer care in optics. Share specific examples of how you've successfully managed teams or improved patient services in the past.
Showcase Your Coaching Skills: Since coaching is key for this role, mention any experiences where you've developed others. We want to see how you can help your team thrive and meet targets while ensuring high-quality patient service.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way to ensure your application gets to us quickly and efficiently, so donβt hesitate to hit that apply button!
How to prepare for a job interview at Asda Stores Ltd
β¨Know Your Stuff
Make sure you brush up on your knowledge of optical care and the specific services Asda offers. Familiarise yourself with their unique fixed price approach and how it benefits customers. This will show that you're genuinely interested in the role and understand the company's values.
β¨Showcase Your Leadership Skills
As an Optical Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed a team in a fast-paced environment. Think about times when you've coached others or improved team performance, as these experiences will be crucial to highlight.
β¨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of scenarios where you've dealt with difficult customer queries or compliance issues. Practising your responses will help you feel more confident during the interview.
β¨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the support you'll receive from the Home Office teams or how success is measured in the Optical department. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.