At a Glance
- Tasks: Lead a dynamic team to deliver top-notch optical services and patient care.
- Company: Join Asda, a forward-thinking retail giant committed to health and wellbeing.
- Benefits: Enjoy competitive salary, bonuses, discounts, and flexible working patterns.
- Why this job: Be part of a supportive culture that values your growth and impact on customer health.
- Qualifications: Must be a qualified dispensing optician with leadership skills and a passion for coaching.
- Other info: Opportunity to explore diverse career paths within a rapidly evolving company.
The predicted salary is between 36000 - 60000 £ per year.
Location: Greenhithe
Employment Type: Full time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 40
Salary: Competitive salary plus benefits
Category: Optical, Retail Healthcare
Closing Date: 15 May 2025
Your Role
At Asda, nothing is more important to us than the health and wellbeing of our customers, and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver. Our unique fixed price approach means there's no up-selling. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don’t have to compromise a customer solution because of what someone can afford. With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Managers who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance. Rota: Tues/Wed/Thurs/Fri/Sat 9am-6pm - 60 min unpaid breaks.
About You
Our Optical Managers are key to our success, making sure the team has everything in place to deliver high-quality patient service. You’ll be responsible for overseeing and managing the entire operation, including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets, and dealing with customer queries. Every day is busy and fast-paced in an Asda Opticians. You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customers' needs. Working in close partnership with an Optometrist, you will also coach and develop your team, so being confident in coaching others will be key to this role. Due to the fast-paced nature of this role and the different responsibilities, you will need to be organised and able to manage your time effectively.
You’ll be:
- A fully qualified dispensing optician registered with the GOC
- On track to meet the statutory points requirement for CPD
- Confident in coaching others
- Able to provide excellent customer and patient care
- Driven and ambitious to ensure the department meets its targets
- Proven leadership skills in a fast-paced Optics environment
- Organised and able to manage your time effectively
The Rewards
You will also get an excellent benefits package including:
- Discretionary company bonus
- Company pension up to 7% matched
- 10% colleague discount, free parking and many additional rewards
- Your professional indemnity insurance
- GOC fees paid
- CET package
- Flexible working patterns in accordance with 7 days opening
About us
Asda is Reimagining Retail. It’s hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with, there are hundreds more you don’t often get to see. In fact, because our business is changing, we’re creating new roles all the time! So take the time to look around. Once you’ve had the chance to explore our current open positions, apply to the ones you feel suit you best. And don’t forget you can keep an eye on new positions and check how your current applications are progressing by visiting regularly.
Optical Manager employer: Asda Stores Ltd
Contact Detail:
Asda Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Manager
✨Tip Number 1
Familiarise yourself with Asda's unique fixed price approach to optical services. Understanding this model will help you articulate how you can contribute to maintaining high standards of customer care without the pressure of upselling.
✨Tip Number 2
Highlight your leadership experience in a fast-paced optics environment during any networking opportunities. Connect with current or former employees on platforms like LinkedIn to gain insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss your coaching and development strategies for team members. Think of specific examples where you've successfully improved team performance, as this is a key aspect of the Optical Manager role.
✨Tip Number 4
Stay updated on industry trends and compliance regulations relevant to optical services. This knowledge will not only enhance your application but also demonstrate your commitment to providing excellent patient care.
We think you need these skills to ace Optical Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Optical Manager position. Tailor your application to highlight relevant experience and skills that align with what Asda is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your qualifications as a dispensing optician, leadership experience, and any relevant achievements in a fast-paced optics environment. Use bullet points for clarity and impact.
Write a Compelling Cover Letter: In your cover letter, express your passion for providing excellent customer care and your ability to coach and develop a team. Mention specific examples from your past experiences that demonstrate your organisational skills and ability to meet targets.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Asda Stores Ltd
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of an Optical Manager. Familiarise yourself with Asda's unique fixed price approach and how it impacts customer service. Being able to discuss these aspects confidently will show your commitment to the role.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight your experience in coaching and developing others, as this is crucial for the position. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Showcase Your Customer Care Experience
As customer care is a key focus for Asda, be prepared to share instances where you've provided excellent service. Discuss how you handle customer queries and ensure patient satisfaction, as this will demonstrate your alignment with the company's values.
✨Be Organised and Time-Conscious
Given the busy nature of the role, it's important to convey your organisational skills. Prepare to discuss how you manage your time effectively and prioritise tasks. This will reassure the interviewers that you can handle the demands of the position.