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- Tasks: Help keep our stores running smoothly by serving customers and restocking shelves.
- Company: Join Asda, a leading supermarket chain with a friendly team culture.
- Benefits: Enjoy 15% off shopping, flexible pay options, and great wellbeing support.
- Why this job: Flexible shifts that fit your lifestyle while making a real difference for customers.
- Qualifications: Friendly attitude and willingness to learn new skills across departments.
- Other info: Great opportunities for career growth and recognition within a supportive environment.
The predicted salary is between 11 - 16 £ per hour.
Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations—offering a wide variety of shift patterns to suit different lifestyles. If you’re looking for flexible working that fits around your commitments, we’ve got you covered! We’ll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.
As a Service Colleague, you’ll work across multiple departments to help keep our stores running smoothly. Every day could be different—whether you’re serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves. Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and "extra special" products. We work together as one team to drive sales and deliver a great online and in-store shopping experience.
You’re naturally friendly, enthusiastic, and ready to get stuck in. You’ll enjoy learning new skills across different departments and love helping customers find what they need—maybe even having a friendly chat along the way.
Benefits
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague (Express) - Norwich employer: Asda Stores Ltd.
Contact Detail:
Asda Stores Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague (Express) - Norwich
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how you can highlight your customer service skills and enthusiasm for helping others—these are key for a Service Colleague role!
✨Tip Number 3
Be ready to showcase your flexibility! Since the job involves various shifts and tasks, think of examples from your past where you've adapted to change or taken on different responsibilities. This will show that you're up for the challenge!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Service Colleague (Express) - Norwich
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re all about excellent service and a welcoming atmosphere.
Tailor Your Application: Make sure to tailor your application to the Service Colleague role. Highlight any experience you have in customer service or working in a team. We love seeing how your skills can fit into our diverse departments!
Show Your Flexibility: Since we offer a variety of shift patterns, it’s important to mention your flexibility in your application. Let us know when you’re available to work, especially if you can do late shifts or weekends—this will really help your chances!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and keep track of everything. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Asda Stores Ltd.
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague involves. Familiarise yourself with the various tasks like serving customers, restocking shelves, and preparing food. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this job is all about customer service, be ready to demonstrate your friendly and enthusiastic nature. Think of examples from your past experiences where you've gone above and beyond for a customer or worked well in a team. This will highlight your suitability for the role.
✨Flexibility is Key
As the job requires flexibility with shifts, be prepared to discuss your availability openly. Mention any specific times you can work, especially weekends and late shifts, to show that you're willing to adapt to the needs of the store.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
