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- Tasks: Serve delicious food and create a welcoming environment for customers.
- Company: Join Asda, a leading retail company with a friendly team culture.
- Benefits: Enjoy 15% off shopping, flexible pay options, and great wellbeing support.
- Why this job: Be at the heart of customer experience and make a real difference.
- Qualifications: Customer-focused attitude and willingness to learn in a fast-paced environment.
- Other info: Flexible shifts available, including weekends and evenings.
At Asda, we want you to find your everything. As a Service Colleague in our food services team, you'll be at the heart of the customer experience - serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you're preparing food, working the tills, or helping with deliveries, you'll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King. You'll be part of a friendly, fast‑paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You're open to training and keen to build your skills.
What you'll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast‑paced food service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you'll love:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague (Food Services) - Northampton employer: Asda Stores Ltd.
Contact Detail:
Asda Stores Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague (Food Services) - Northampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda and their food services. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since you'll be at the heart of the customer experience, think of examples where you've gone above and beyond for someone. This will show you're the perfect fit for the role.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent Asda well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Colleague (Food Services) - Northampton
Some tips for your application 🫡
Show Your Customer Service Skills: When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've made customers happy in the past, so share those stories!
Be a Team Player: As a Service Colleague, teamwork is key! In your application, mention times when you've worked well with others. We love to see that you can collaborate and support your colleagues.
Keep It Positive: Your attitude matters! Use your application to convey your enthusiasm for the role. A positive vibe can really shine through your words, so let us know why you're excited about joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Asda Stores Ltd.
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague in food services entails. Familiarise yourself with the key responsibilities like customer service, food preparation, and teamwork. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Asda values customer-focused individuals, so be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you made a customer's experience better, whether through a friendly interaction or resolving an issue. This will demonstrate your suitability for the role.
✨Emphasise Teamwork
Since you'll be working in a fast-paced environment, highlight your ability to work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or supported someone in need. This shows that you're a team player, which is crucial for this position.
✨Bring a Positive Attitude
Your energy and enthusiasm can set you apart from other candidates. During the interview, maintain a positive demeanour and express your eagerness to learn and grow within the company. A can-do attitude is infectious and will resonate well with the interviewers at Asda.
