At a Glance
- Tasks: Serve customers, prepare fresh food, and keep the store running smoothly.
- Company: Join Asda, a leading retailer with a friendly and inclusive culture.
- Benefits: Enjoy 15% off shopping, flexible pay options, and great wellbeing support.
- Other info: Great opportunities for career growth and recognition.
- Why this job: Flexible hours that fit your lifestyle while making a difference for customers.
- Qualifications: Friendly attitude and willingness to learn new skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: EXPPFS - 4099 HEYWOOD
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Nights 22.00 - 06.00 (3 nights per week)
Hours per Week: 22.5
Pay Rate: £15.25 per hour
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 17 June 2026
Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations—offering a wide variety of shift patterns to suit different lifestyles. If you're looking for flexible working that fits around your commitments, we’ll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.
As a Service Colleague, you’ll work across multiple departments to help keep our stores running smoothly. Every day could be different—whether you're serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves. Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and ‘extra special’ products. We work together as one team to drive sales and deliver a great online and in-store shopping experience.
About You
You’re naturally friendly, enthusiastic, and ready to get stuck in. You’ll enjoy learning new skills across different departments and love helping customers find what they need—maybe even having a friendly chat along the way.
Benefits
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague (Express) in Heywood employer: Asda Stores Ltd
Asda is an exceptional employer, offering a vibrant work culture that prioritises flexibility and inclusivity. With a strong focus on employee wellbeing, comprehensive benefits, and opportunities for growth across various departments, our Service Colleagues enjoy a rewarding experience while contributing to a customer-centric environment. Located in Heywood, our team thrives on collaboration and support, ensuring every colleague feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Service Colleague (Express) in Heywood
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being a part of it.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Service Colleague role.
✨Tip Number 3
Be ready to showcase your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This is key for a role like Service Colleague, where customer satisfaction is top priority.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds!
We think you need these skills to ace Service Colleague (Express) in Heywood
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re all about great customer service!
Tailor Your Application:Make sure to tailor your application to the Service Colleague role. Highlight any relevant experience you have in retail or customer service, and mention your willingness to learn new skills across different departments. We love a can-do attitude!
Show Your Flexibility:Since this role involves working nights and weekends, it’s important to mention your flexibility in your application. Let us know how you can fit into our shift patterns and help keep our stores running smoothly.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll find all the info you need to get started. Plus, we’re excited to see your application come through!
How to prepare for a job interview at Asda Stores Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague involves. Familiarise yourself with the various tasks like serving customers, restocking shelves, and preparing food. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Service Colleague, you'll be interacting with customers regularly. During the interview, highlight your friendly and enthusiastic nature. Share examples of how you've helped customers in the past or how you enjoy working as part of a team. This will demonstrate that you’re a great fit for their customer-focused environment.
✨Flexibility is Key
Since the job requires working nights and weekends, be prepared to discuss your availability. Show that you're flexible and willing to adapt to different shift patterns. This will reassure them that you can meet the demands of the role without any issues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
