At a Glance
- Tasks: Deliver smiles and products to customers' doors while driving safely.
- Company: Join a leading retail team at Asda with a focus on customer experience.
- Benefits: Enjoy a competitive wage, discounts, and well-being support from day one.
- Other info: Flexible shifts and great opportunities for personal growth await you!
- Why this job: Be the friendly face that brightens customers' days and builds community.
- Qualifications: Must have a valid UK driving licence and a positive attitude.
The predicted salary is between 26400 - 26400 £ per year.
Location: Livingston
Employment Type: Full time
Contract Type: Permanent
Shift Pattern: Afternoons (36 hours per week)
Pay Rate: £12.71 per hour
Category: Retail; Colleagues, Sales Staff
Closing Date: 31 May 2026
As a Customer Delivery Driver in our store team, you’ll be at the heart of the customer experience – serving with pride and delivering our products right to customers’ front doors with a smile.
Core Duties
- Load and deliver goods to customers on the scheduled rota.
- Drive the van safely and maintain it clean and ready for the next delivery.
- Assist the team with picking and packing online orders during peak periods.
- Work flexible shifts, including weekends and evenings.
What makes a brilliant Customer Delivery Driver
- Customer‑focused: enjoy helping people and creating positive experiences.
- Team player: work well with others and support colleagues.
- Reliable: show up ready to work and take pride in duties.
- Positive attitude: bring energy and enthusiasm to every shift.
- Willing to learn: open to training and keen to build skills.
What you’ll bring
- A valid UK driving licence (full or automatic) held for 12 months with no more than 6 penalty points.
- A friendly and helpful approach to customer service.
- Willingness to work in a fast‑paced customer‑service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts.
Benefits
- Competitive hourly wage.
- Colleague discount: 15% off Asda shopping from day one for you and a nominated user.
- Discounted rates and offers on Asda services such as mobile, pharmacy, opticians, personal loan, pet insurance, travel insurance and travel money.
- Flexible pay, income tracker, financial coaching and exclusive savings account.
- Company pension.
- Well‑being support: 24/7 virtual GP, EAP service, free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Network to celebrate diversity.
- Parental leave policies: maternity, adoption, paternity, shared parental, neonatal care, fertility treatment support.
- Colleague recognition programme.
- Special offers and discounts on services and activities such as airport parking, theme parks and cinemas.
Customer Delivery Driver employer: Asda Stores Ltd
As a Customer Delivery Driver at our Livingston store, you will be part of a vibrant team dedicated to delivering exceptional customer experiences. We offer competitive pay, flexible working hours, and a range of benefits including discounts on shopping and services, as well as comprehensive well-being support. Join us to grow your skills in a supportive environment that values teamwork and celebrates diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver
✨Tip Number 1
Get to know the company! Research Asda and understand their values and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your driving skills! Since you'll be on the road a lot, make sure you're comfortable with the van and can handle various driving conditions. This will boost your confidence and help you impress during any practical assessments.
✨Tip Number 3
Show off your people skills! As a Customer Delivery Driver, you'll be interacting with customers daily. Be ready to share examples of how you've provided excellent customer service in the past, and don’t forget to smile – it makes a difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, so keep an eye out for new opportunities that match your skills.
We think you need these skills to ace Customer Delivery Driver
Some tips for your application 🫡
Show Your Customer Focus:When writing your application, make sure to highlight your customer service skills. We want to see how you create positive experiences for customers, so share any relevant examples that showcase your friendly and helpful approach.
Be a Team Player:We love team players! In your application, mention any experiences where you've worked well with others. This could be in previous jobs or even in group projects. It’s all about showing us that you can support your colleagues and contribute to a great team atmosphere.
Highlight Your Reliability:Reliability is key for a Customer Delivery Driver. Make sure to emphasise your punctuality and commitment to your duties in your written application. We want to know that we can count on you to show up ready to work every shift!
Keep It Professional Yet Friendly:While we want your personality to shine through, remember to keep your application professional. Use clear language and check for any spelling or grammar mistakes. A well-written application shows us that you take the opportunity seriously, so take your time with it!
How to prepare for a job interview at Asda Stores Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Delivery Driver entails. Familiarise yourself with the core duties like loading and delivering goods, maintaining the van, and assisting with online orders. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this job is all about creating positive customer experiences, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your customer-focused attitude.
✨Highlight Your Team Spirit
Being a team player is crucial for this position. Prepare to discuss times when you've worked well with others, supported colleagues, or contributed to a team goal. This will show that you can fit into their team dynamic and help create a positive work environment.
✨Be Ready for Flexibility Questions
Since the role requires working flexible shifts, including weekends and evenings, be prepared to discuss your availability. Show that you're open to working different hours and can adapt to the fast-paced nature of the job. This will reassure them that you're reliable and willing to meet their needs.
