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- Tasks: Join our team as a service colleague, helping customers and keeping our stores running smoothly.
- Company: Asda, a leading retailer with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy 15% off shopping, flexible pay options, and great wellbeing support.
- Why this job: Flexible shifts that fit your lifestyle while gaining valuable experience in retail.
- Qualifications: Friendly attitude and a willingness to learn across different departments.
- Other info: Be part of a diverse team that celebrates differences and supports each other.
The predicted salary is between 11 - 16 £ per hour.
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and extra special products. We work as a team to maximize sales and deliver a great online shopping experience.
You'll be naturally friendly and want to get stuck in, working with your team to deliver great results. You'll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Responsibilities:
- You may serve customers at the checkouts, assist with food preparation and product stocking, pick items for home deliveries, or replenish products on the shelves.
- You will contribute to a positive shopping experience by helping customers find what they need and engaging with them as appropriate.
Benefits:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague - Coventry employer: Asda Stores Ltd
Contact Detail:
Asda Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague - Coventry
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they align with your own. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers regularly, think of examples from your past experiences where you've gone above and beyond to help someone. This will make you stand out during the interview.
✨Tip Number 3
Be flexible and open-minded! The role requires working across various departments, so highlight your adaptability and willingness to learn new skills. Share any experiences where you've successfully taken on different tasks or roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Service Colleague - Coventry
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and enthusiastic nature shine through! We want to see the real you, so don’t be afraid to show off your personality and how you connect with customers.
Tailor Your Application: Make sure to tailor your application to the role of Service Colleague. Highlight any experience you have in customer service or working in teams, and mention your flexibility with shifts – we love that!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Asda Stores Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a service colleague entails. Familiarise yourself with the various departments you'll be working in and the tasks involved, like serving customers, food prep, and stock replenishment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since customer service is key for this position, be ready to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer or worked well in a team. This will demonstrate your friendly nature and ability to engage with customers effectively.
✨Flexibility is Key
Given the variety of shift patterns, it's important to express your willingness to be flexible with your working hours. Be prepared to discuss your availability and how you can adapt to late and weekend shifts. This shows that you're committed to fitting into their operational needs.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
