At a Glance
- Tasks: Help keep our stores running smoothly across various departments.
- Company: Join Asda, a leading supermarket chain with a friendly team culture.
- Benefits: Enjoy 15% off shopping, flexible pay options, and great wellbeing support.
- Other info: Great opportunities for career growth and inclusion through Asda Allies.
- Why this job: Flexible shifts that fit your lifestyle while making a real impact on customer experience.
- Qualifications: Friendly attitude and willingness to learn new skills.
The predicted salary is between 10 - 12 £ per hour.
Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations, offering a wide variety of shift patterns to suit different lifestyles. If you're looking for flexible working that fits around your commitments, we've got you covered! We'll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.
As a Service Colleague, you'll work across multiple departments to help keep our stores running smoothly. Every day could be different - whether you're serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves. Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and 'extra special' products. We work together as one team to drive sales and deliver a great online and in-store shopping experience.
You're naturally friendly, enthusiastic, and ready to get stuck in. You'll enjoy learning new skills across different departments and love helping customers find what they need - maybe even having a friendly chat along the way.
Alongside a competitive salary, you'll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies: including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague (Express) - Chester employer: Asda Stores Ltd
Asda is an excellent employer for those seeking a dynamic and flexible work environment in Chester. With a strong focus on employee wellbeing, inclusive culture, and opportunities for growth across various departments, we ensure that our colleagues feel valued and supported. Enjoy competitive benefits, including a generous colleague discount, access to financial coaching, and comprehensive parental leave policies, all while being part of a team dedicated to delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Service Colleague (Express) - Chester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers daily, think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview and show that you’re a perfect fit for the Service Colleague role.
✨Tip Number 3
Be flexible and open-minded! As the job involves various tasks across departments, highlight your willingness to learn new skills and adapt to different situations. This will demonstrate that you’re ready to jump in wherever needed, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Asda team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Service Colleague (Express) - Chester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your friendly and enthusiastic nature shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your character.
Tailor Your Application:Make sure to customise your application for the Service Colleague role. Highlight any relevant experience or skills that match what we’re looking for, especially your ability to work across different departments and provide excellent customer service.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly, and you’ll find all the info you need about the role and our company there too.
How to prepare for a job interview at Asda Stores Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague involves. Familiarise yourself with the various tasks like serving customers, restocking shelves, and preparing fresh products. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Customer Service Skills
Since customer service is at the heart of this job, be ready to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer or handled a difficult situation with grace. This will demonstrate your enthusiasm and readiness to engage with customers.
✨Flexibility is Key
Highlight your willingness to work flexible hours, including late shifts and weekends. The interviewer will appreciate your understanding of the demands of the role. You might even mention specific times when you've adapted your schedule to meet work needs in the past.
✨Be Yourself and Stay Positive
Let your friendly and enthusiastic personality shine through during the interview. Smile, maintain eye contact, and engage with the interviewer. A positive attitude can go a long way in making a great impression, especially in a role that values teamwork and customer interaction.
