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- Tasks: Prepare patients for eye exams, dispense glasses, and provide excellent customer service.
- Company: Join Asda Opticians, a friendly and supportive workplace.
- Benefits: 15% discount from day one, flexible pay options, and comprehensive wellbeing support.
- Why this job: Make a difference in people's lives while gaining valuable skills and career progression.
- Qualifications: Must be over 18, with good communication and problem-solving skills.
- Other info: Flexible shifts available, with opportunities for training and advancement.
To be employed in this role you must be over the age of 18 and pass an enhanced safeguarding check. Our stores operate 24 hours per day, 7 days per week, with that brings a wide variety of shift patterns - if you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late and weekend working is a requirement of the role and we may need to be flexible with your work pattern.
Our in-store Opticians are hugely popular with our customers and they'll expect the same warmth and friendliness they get everywhere else in the store - as well as being confident and relaxed about discussing personal ocular health issues, quickly resolving customer problems and taking customers to the right products.
ResponsibilitiesYou will be responsible for preparing patients for their eye examination and explaining what each stage of the eye test involves, completing pre-screening examinations and booking appointments for customers. You will also be dispensing spectacles and contact lenses as well as dealing with repairs and adjustments while ensuring stock has been received by the supplier.
We'll help you to become a star colleague from learning how to dispense glasses and contact lenses, looking after repairs, adjustments and glasses verification to teaching contact lens insertion and removals - with our great training and support, we'll help you keep getting better and better.
You’ll either complete our dedicated Asda Optical Step In training programme or have the opportunity to enroll on to the Level 3 Optical Assistant Apprenticeship, the training route you take depends on which nation you work and whether you meet the apprenticeship entry requirements but either way, Asda will support you in becoming a fantastic optical colleague, who can deliver amazing customer service and patient care.
Once you become a fully trained optical colleague, there are opportunities to progress your career at Asda Opticians. We may offer our high performing colleagues a chance to become a GOC registered Dispensing Optician via the Level 6 Dispensing Optician Apprenticeship.
You’ll be naturally friendly, highly organised and want to get stuck in, working with your team to deliver great results. You have good computer skills, attention to detail and you communicate well with customers. You also love problem solving and are confident working with numbers. You're passionate about helping people and care about giving customers a great healthcare experience, helping them find what they need and having a chat along the way.
Training & DevelopmentAs part of our commitment to your growth, you’ll receive training in dispensing glasses and contact lenses, repairs, adjustments, glasses verification, contact lens insertion and removals. You can progress to higher roles including a Level 6 Dispensing Optician Apprenticeship if you meet the requirements.
Benefits- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Optical Colleague - Redditch employer: Asda Stores Ltd.
Contact Detail:
Asda Stores Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Colleague - Redditch
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda and their optical services. This will help you understand their values and what they expect from an Optical Colleague, making it easier for you to connect during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can showcase your customer service skills and problem-solving abilities, as these are key for the role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you’re serious about the role and ready to represent Asda’s friendly and warm atmosphere.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Optical Colleague - Redditch
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our values.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention how your background aligns with the responsibilities of the Optical Colleague role – it’ll make you stand out!
Show Off Your Customer Service Skills: Since this role is all about providing great customer care, share examples of how you've gone above and beyond for customers in the past. We love hearing about your problem-solving skills and friendly approach!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we get your details directly and can keep you updated on your application status. We can’t wait to hear from you!
How to prepare for a job interview at Asda Stores Ltd.
✨Know Your Stuff
Make sure you understand the role of an Optical Colleague inside out. Familiarise yourself with the responsibilities, like preparing patients for eye exams and dispensing spectacles. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since customer service is key in this role, be ready to demonstrate your warmth and friendliness. Think of examples where you've helped customers or resolved issues in the past. This will highlight your ability to connect with people and provide excellent care.
✨Flexibility is Key
With the variety of shift patterns, it's important to express your willingness to be flexible. Be prepared to discuss how you can adapt your schedule to meet the needs of the store, especially during late hours and weekends.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the training and development opportunities available. This shows that you're eager to learn and grow within the company, which is something they value highly.