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- Tasks: Join our team to ensure smooth store operations and provide excellent customer service.
- Company: Asda, a leading retailer with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy 15% off shopping, flexible pay options, and comprehensive wellbeing support.
- Why this job: Flexible shifts that fit your lifestyle while gaining valuable experience in retail.
- Qualifications: Friendly attitude and eagerness to learn across various departments.
- Other info: Be part of a diverse team that celebrates inclusion and offers great career growth.
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and 'extra special' products. We work as a team to maximise sales and deliver a great online shopping experience.
About You: You'll be naturally friendly and want to get stuck in, working with your team to deliver great results. You'll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Benefits:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague - Gosforth in Newcastle upon Tyne employer: Asda Stores Ltd.
Contact Detail:
Asda Stores Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague - Gosforth in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they treat their customers. This will help you connect with the team during your chat and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers daily, think of examples where you've gone above and beyond for someone. Share these stories during your interview to highlight your friendly nature and commitment to great service.
✨Tip Number 3
Be flexible and open-minded! As a Service Colleague, you'll be working across various departments. Show that you're ready to adapt to different roles and shifts. This will demonstrate your enthusiasm for learning and teamwork, which is key at Asda.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, it shows you're tech-savvy and ready to embrace the online shopping experience that Asda offers.
We think you need these skills to ace Service Colleague - Gosforth in Newcastle upon Tyne
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly nature and enthusiasm for customer service.
Tailor Your Application: Make sure to highlight any relevant experience or skills that match the role of a Service Colleague. Whether it’s working in a team or providing excellent customer service, we want to know how you can contribute to our stores!
Show Your Flexibility: Since our operation runs 24/7, it’s important to mention your availability for various shifts. Let us know how you can adapt to different working hours, especially late and weekend shifts.
Apply Online: Ready to join us? Make sure to apply through our website for a smooth application process. It’s quick and easy, and we can’t wait to hear from you!
How to prepare for a job interview at Asda Stores Ltd.
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague involves. Familiarise yourself with the various departments you'll be working in and the tasks you'll be doing, like serving customers or replenishing shelves. This will show your enthusiasm and readiness to jump in!
✨Show Off Your People Skills
Since customer service is key, be prepared to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer or worked well in a team. This will highlight your friendly nature and commitment to a great shopping experience.
✨Flexibility is Key
Given the variety of shift patterns, be ready to discuss your availability and willingness to work late or weekends. Show that you're adaptable and can handle the dynamic nature of the role. This will reassure them that you're a good fit for their flexible working environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they celebrate successes. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
