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- Tasks: Assist customers with eye care, prepare for exams, and dispense eyewear.
- Company: Join Asda, a leading retailer known for its friendly service and community focus.
- Benefits: Enjoy 15% off shopping, flexible pay options, and wellness support.
- Why this job: Gain valuable skills in optics while making a positive impact on customer health.
- Qualifications: Must be over 18, organised, friendly, and have good communication skills.
- Other info: Flexible shifts available; opportunities for career progression and further training.
To be employed in this role you must be over the age of 18 and pass an enhanced safeguarding check. Our stores operate 24 hours per day, 7 days per week, with that brings a wide variety of shift patterns - if you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late and weekend working is a requirement of the role and we may need to be flexible with your work pattern.
Our in-store Opticians are hugely popular with our customers and they'll expect the same warmth and friendliness they get everywhere else in the store - as well as being confident and relaxed about discussing personal ocular health issues, quickly resolving customer problems and taking customers to the right products. You will be responsible for preparing patients for their eye examination and explaining what each stage of the eye test involves, completing pre-screening examinations and booking appointments for customers. You will also be dispensing spectacles and contact lenses as well as dealing with repairs and adjustments while ensuring stock has been received by the supplier.
We'll help you to become a star colleague from learning how to dispense glasses and contact lenses, looking after repairs, adjustments and glasses verification to teaching contact lens insertion and removals - with our great training and support, we'll help you keep getting better and better. You'll either complete our dedicated Asda Optical Step In training programme or have the opportunity to enroll on to the Level 3 Optical Assistant Apprenticeship, the training route you take depends on which nation you work and whether you meet the apprenticeship entry requirements but either way, Asda will support you in becoming a fantastic optical colleague, who can deliver amazing customer service and patient care. Once you become a fully trained optical colleague, there are opportunities to progress your career at Asda Opticians. We may offer our high performing colleagues a chance to become a GOC registered Dispensing Optician via the Level 6 Dispensing Optician Apprenticeship.
You’ll be naturally friendly, highly organised and want to get stuck in, working with your team to deliver great results. You have good computer skills, attention to detail and you communicate well with customers. You also love problem solving and are confident working with numbers. You’re passionate about helping people and care about giving customers a great healthcare experience, helping them find what they need and having a chat along the way.
Alongside a competitive salary, you’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Apply here
Optical Assistant employer: ASDA Opticians
Contact Detail:
ASDA Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Familiarise yourself with the optical products and services offered by Asda. Understanding the range of spectacles, contact lenses, and eye care services will help you engage confidently with customers during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully resolved customer issues in the past. This will demonstrate your ability to provide the warm and friendly service that Asda values.
✨Tip Number 3
Be ready to discuss your flexibility regarding shift patterns. Since the role requires late and weekend work, highlighting your willingness to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
Express your enthusiasm for learning and professional development. Mentioning your interest in the training programmes and potential career progression opportunities at Asda will show that you're committed to growing within the company.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Optical Assistant position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Customer Service Skills: Since the role involves interacting with customers, emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've helped customers in previous roles.
Showcase Relevant Experience: If you have any experience in healthcare or retail, make sure to include it. Mention any training or qualifications related to optical care, even if they are informal, as this can set you apart from other candidates.
Tailor Your Application: Customise your CV and cover letter for the Optical Assistant role. Use keywords from the job description and demonstrate how your skills align with the company's values and the specific requirements of the position.
How to prepare for a job interview at ASDA Opticians
✨Show Your Friendly Side
As an Optical Assistant, you'll need to be warm and approachable. During the interview, make sure to smile and engage with your interviewer. Demonstrating your friendly nature will show that you can connect with customers just as well.
✨Highlight Your Organisational Skills
This role requires a high level of organisation. Be prepared to discuss examples from your past experiences where you've successfully managed tasks or schedules. This will reassure the interviewer that you can handle the demands of the job.
✨Demonstrate Problem-Solving Abilities
Since you'll be dealing with customer issues, it's important to showcase your problem-solving skills. Think of a time when you resolved a customer's problem effectively and be ready to share that story during your interview.
✨Prepare for Questions on Eye Care
Familiarise yourself with basic eye care knowledge and terminology. The interviewer may ask questions related to ocular health or the services offered. Showing that you're knowledgeable will reflect your commitment to providing excellent customer service.
