Optical Assistant

Optical Assistant

Canterbury Full-Time No home office possible
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ASDA Opticians

At a Glance

  • Tasks: Assist customers with eye care, prepare for exams, and dispense eyewear.
  • Company: Join Asda, a friendly and inclusive workplace with flexible hours.
  • Benefits: Enjoy 15% discount, wellbeing support, and career progression opportunities.
  • Why this job: Make a difference in people's lives while gaining valuable skills.
  • Qualifications: Friendly, organised, and good with computers; problem-solving skills are a plus.
  • Other info: Great training provided, with potential to become a registered Dispensing Optician.

About the Role

To be employed in this role you must be over the age of 18 and pass an enhanced safeguarding check.

Our stores operate 24 hours per day, 7 days per week, with that brings a wide variety of shift patterns – if you\’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of the role and we may need to be flexible with your work pattern.

Our in-store Opticians are hugely popular with our customers and they\’ll expect the same warmth and friendliness they get everywhere else in the store – as well as being confident and relaxed about discussing personal ocular health issues, quickly resolving customer problems and taking customers to the right products.

You will be responsible for preparing patients for their eye examination and explaining what each stage of the eye test involves, completing pre-screening examinations and booking appointments for customers. You will also be dispensing spectacles and contact lenses as well as dealing with repairs and adjustments while ensuring stock has been received by the supplier.

We\\\’ll help you to become a star colleague from learning how to dispense glasses and contact lenses, looking after repairs, adjustments and glasses verification to teaching contact lens insertion and removals – with our great training and support, we\\\’ll help you keep getting better and better. You\\\’ll either complete our dedicated Asda Optical Step In training programme or have the opportunity to enroll on to the Level 3 Optical Assistant Apprenticeship, the training route you take depends on which nation you work and whether you meet the apprenticeship entry requirements but either way, Asda will support you in becoming a fantastic optical colleague, who can deliver amazing customer service and patient care. Once you become a fully trained optical colleague, there are opportunities to progress your career at Asda Opticians. We may offer our high performing colleagues a chance to become a GOC registered Dispensing Optician via the Level 6 Dispensing Optician Apprenticeship.

About You

You\\\’ll be naturally friendly, highly organised and want to get stuck in, working with your team to deliver great results. You have good computer skills, attention to detail and you communicate well with customers. You also love problem solving and are confident working with numbers. You\\\’re passionate about helping people and care about giving customers a great healthcare experience, helping them find what they need and having a chat along the way.

Asda, that\\\’s more like it

Apply today by completing an online application

Everything you\\\’ll love

Alongside a competitive salary, you\\\’ll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
  • Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
  • Company pension
  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
  • Colleague recognition programme
  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Find your everything Apply here

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Optical Assistant employer: ASDA Opticians

Asda is an exceptional employer for Optical Assistants, offering a dynamic work environment with flexible shift patterns to accommodate your lifestyle. With comprehensive training programmes and clear pathways for career progression, including opportunities to become a GOC registered Dispensing Optician, Asda prioritises employee growth and development. Additionally, the inclusive work culture and extensive benefits, such as colleague discounts and wellbeing support, make it a rewarding place to build a meaningful career in optical care.
ASDA Opticians

Contact Detail:

ASDA Opticians Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Optical Assistant

✨Tip Number 1

Get to know the company! Research Asda and its values, especially around customer service and optical care. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your people skills! Since you'll be working closely with customers, role-play common scenarios with friends or family. This will boost your confidence in discussing ocular health and resolving customer issues on the spot.

✨Tip Number 3

Be flexible with your availability! As the role requires late and weekend shifts, showing that you're open to various work patterns can make you a more attractive candidate. Highlight this flexibility during your interview.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Asda Optical team. Don’t miss out on this opportunity!

We think you need these skills to ace Optical Assistant

Customer Service
Communication Skills
Attention to Detail
Problem-Solving Skills
Organisational Skills
Computer Skills
Teamwork
Ocular Health Knowledge
Appointment Booking
Dispensing Spectacles and Contact Lenses
Repairs and Adjustments
Training and Development
Flexibility in Working Hours

Some tips for your application 🫡

Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and organised nature. Remember, we’re looking for someone who can connect with our customers just as much as they can with us.

Tailor Your Application: Make sure to tailor your application to the Optical Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like your problem-solving abilities and customer service skills. This will help us see why you’d be a great fit for our team!

Show Your Passion: We love seeing candidates who are passionate about helping people. In your application, mention any experiences where you’ve gone above and beyond for customers or how you enjoy working in a team. This will show us that you care about providing a great healthcare experience.

Apply Online: Don’t forget to apply through our website! It’s super easy and ensures your application goes directly to us. Plus, you’ll get all the info you need about the role and our fantastic benefits right there. So, what are you waiting for? Get that application in!

How to prepare for a job interview at ASDA Opticians

✨Know Your Stuff

Familiarise yourself with the role of an Optical Assistant. Understand the key responsibilities like preparing patients for eye exams and discussing ocular health. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Off Your People Skills

Since customer service is a big part of this role, be ready to demonstrate your friendly and approachable nature. Think of examples where you've helped customers or resolved issues, as this will highlight your ability to connect with people and provide great care.

✨Flexibility is Key

Be prepared to discuss your availability for various shifts, including late nights and weekends. Show that you're adaptable and willing to work around the store's needs, which is crucial for this role.

✨Ask Questions

At the end of the interview, don’t hesitate to ask questions about the training programmes or career progression opportunities. This shows your enthusiasm for growth and commitment to becoming a valuable team member.

Optical Assistant
ASDA Opticians
Location: Canterbury
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