At a Glance
- Tasks: Lead a dynamic team to deliver top-notch optical services and patient care.
- Company: Join Asda, a company dedicated to health and wellbeing with a supportive culture.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and flexible working patterns.
- Other info: Be part of an inclusive environment that celebrates diversity and offers excellent career growth.
- Why this job: Make a real difference in customer care while developing your leadership skills.
- Qualifications: Must be a qualified dispensing optician with strong coaching and leadership abilities.
The predicted salary is between 30000 - 40000 € per year.
Your Role
At Asda, nothing is more important to us than the health and wellbeing of our customers, and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver.
Our unique fixed price approach means there's no up-selling. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don't have to compromise a customer solution because of what someone can afford.
With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Managers who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance.
Rota: 45 hours per week, Monday - Saturday, 09:00 - 18:00
About You
Our Optical Managers are key to our success, making sure the team has everything in place to deliver high quality patient service. You'll be responsible for overseeing and managing the entire operation. With tasks including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets whilst also dealing with customer queries, every day is busy and fast paced in an Asda Opticians.
You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customer's needs. Working in close partnership with an Optometrist, you will also coach and develop your team, so being confident in coaching others will be key to this role. Due to the fast-paced nature of this role and the different responsibilities, you will need to be organised and able to manage your time effectively.
You'll be:
- A fully qualified dispensing optician registered with the GOC
- On track to meet the statutory points requirement for CPD
- Confident in coaching others
- Able to provide excellent customer and patient care
- Driven and ambitious to ensure the department meets its targets
- Proven leadership skills in a fast-paced Optics environment
- Organised and able to manage your time effectively
Apply today by completing an online application.
Everything you'll love
You will also get an excellent benefits package including:
- Discretionary company bonus
- Company pension up to 7% matched
- 15% colleague discount in store and online
- Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking to theme parks and cinemas.
- Your professional indemnity insurance
- GOC fees paid
- CET package
- Flexible working patterns in accordance with 7 days opening
- Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
Find your everything. Apply here.
Dispensing Optician Manager in Liverpool employer: ASDA Opticians
Asda is an exceptional employer that prioritises the health and wellbeing of both its customers and employees. With a strong focus on professional development, our Optical Managers benefit from comprehensive support, including access to clinical resources and a collaborative team environment. Our inclusive work culture, coupled with an attractive benefits package that includes a discretionary bonus, flexible working patterns, and extensive wellbeing services, makes Asda a rewarding place to build a meaningful career in optics.
StudySmarter Expert Advice🤫
We think this is how you could land Dispensing Optician Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Asda, especially in the Optical department. They can give you insider tips on what it’s really like and how to shine in your interview.
✨Tip Number 2
Prepare for situational questions! Think about scenarios where you've had to manage a team or resolve customer issues. We want you to showcase your leadership skills and ability to handle the fast-paced environment.
✨Tip Number 3
Show your passion for patient care! Be ready to discuss how you’ve gone above and beyond for customers in the past. This role is all about delivering excellent service, so let that enthusiasm shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details you need to make your application stand out.
We think you need these skills to ace Dispensing Optician Manager in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Dispensing Optician Manager role. Highlight your leadership skills and experience in a fast-paced optics environment, as these are key to what we're looking for.
Showcase Your Coaching Skills:Since coaching and developing your team is crucial, share specific examples of how you've successfully coached others in the past. This will show us that you're not just a manager, but a mentor too!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see why you’re the right fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at ASDA Opticians
✨Know Your Stuff
Make sure you brush up on your knowledge of optical products and services. Understand the unique fixed price approach Asda offers, as well as the importance of customer care in your role. This will show that you're not just familiar with the basics but are genuinely interested in how Asda operates.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in a fast-paced environment. Be ready to discuss your coaching style and how you've developed others in previous roles. This is crucial since you'll be overseeing a team of Optometrists and Optical assistants.
✨Demonstrate Organisational Skills
Since the role requires effective time management and organisation, think of specific instances where you've successfully juggled multiple responsibilities. Highlight your strategies for keeping everything running smoothly, especially in a busy optical setting.
✨Engage with Customer Care Scenarios
Prepare to discuss how you would handle various customer queries or complaints. Asda prides itself on excellent service, so showing that you can maintain a calm and professional demeanour while resolving issues will set you apart from other candidates.
