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- Tasks: Join us as a Service Colleague, serving customers and supporting various store departments.
- Company: Asda is a leading retailer dedicated to providing excellent service and quality products.
- Benefits: Enjoy 15% off shopping, flexible pay options, and access to wellbeing services.
- Why this job: This role offers flexibility, teamwork, and the chance to enhance customer experiences.
- Qualifications: A friendly attitude and eagerness to learn new skills are essential.
- Other info: Flexible shifts available, including late and weekend work.
Job Title
Service Colleague
Location
EXPPFS – 4105 YARM
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
16
Pay Rate
£12.45
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
14 August 2025
Service Colleague
Our operation runs 18 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Asda, that’s more like it
Apply today by completing an online application…
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: Asda Express
Contact Detail:
Asda Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with Asda's values and customer service philosophy. Understanding what they prioritise in customer interactions will help you demonstrate your alignment with their goals during any interviews or discussions.
✨Tip Number 2
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working late and weekends, showing that you're adaptable and willing to accommodate various schedules can set you apart from other candidates.
✨Tip Number 3
Highlight any previous experience in retail or customer service roles. Even if it's informal, sharing specific examples of how you've provided excellent service or worked as part of a team can make a strong impression.
✨Tip Number 4
Show enthusiasm for learning new skills across different departments. Expressing a genuine interest in expanding your knowledge and contributing to various areas of the store can demonstrate your commitment to the role.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight key skills such as teamwork, customer service, and flexibility in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, and showcase your ability to work in a team and adapt to different tasks.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the position. Mention why you want to work at Asda specifically and how your values align with their commitment to excellent customer service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Asda Express
✨Show Your Enthusiasm
As a Service Colleague, your friendly and enthusiastic nature is key. Make sure to express your excitement about the role and how you enjoy working with customers. Share examples of how you've provided excellent service in the past.
✨Demonstrate Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or worked in various departments, showcasing your ability to handle diverse tasks.
✨Emphasise Teamwork
This position involves working closely with others, so be ready to talk about your teamwork skills. Share specific instances where you collaborated with colleagues to achieve a common goal, especially in a retail environment.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face as a Service Colleague. Prepare to discuss how you would handle different situations, such as resolving complaints or assisting customers in finding products, to demonstrate your problem-solving skills.
