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For Companies At a Glance
- Tasks: Join our team to provide excellent customer service across various departments.
- Company: Asda, a leading retail company with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy 15% off shopping, flexible pay options, and great wellbeing support.
- Why this job: Flexible shifts that fit your lifestyle while making a real impact on customers' experiences.
- Qualifications: Friendly attitude and willingness to learn new skills in a dynamic environment.
- Other info: Great opportunities for personal growth and recognition within a supportive team.
Job Title
Service Colleague
Location
EXPPFS – 5224 Telford PFS
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Afternoons
Hours per Week
22.5
Pay Rate
£12.60
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
21 October 2025
Service Colleague
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\\\’re looking for flexible working to fit around your lifestyle, then look no further! We\\\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern. As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\\\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You\\\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\\\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way. Asda, that’s more like it
Apply today by completing an online application…
Everything you\\\’ll love
Alongside a competitive salary, you\\\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: Asda Express
Contact Detail:
Asda Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show off your personality! As a Service Colleague, being friendly and approachable is key. Don’t be afraid to let your enthusiasm for customer service shine through during your interview.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, you’ll find all the latest roles and updates right there, making your job search a breeze.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re all about great customer service and teamwork!
Tailor Your Application: Make sure to tailor your application to the Service Colleague role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to work across different departments and provide excellent service.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, especially when it comes to your experience and skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at Asda Express
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the various departments you'll be working in and the tasks involved, like serving customers, replenishing shelves, and preparing home deliveries. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Service Colleague, customer interaction is key. Be prepared to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer or worked well in a team. This will demonstrate your friendly nature and commitment to creating a great shopping experience.
✨Flexibility is Key
Since the role requires flexibility with shifts, be ready to discuss your availability. Highlight your willingness to work late or on weekends, as this shows you're adaptable and ready to meet the company's needs. It’s a great way to show that you’re a team player who can fit into their schedule.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
