At a Glance
- Tasks: Join our team as a Service Colleague, serving customers and keeping our store running smoothly.
- Company: Asda, a leading retail company with a focus on teamwork and customer service.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
- Why this job: Perfect for those seeking flexible hours while making a difference in customer experiences.
- Qualifications: Friendly attitude and willingness to learn across various departments.
- Other info: Great opportunities for personal growth and recognition within a supportive environment.
Job Title
Service Colleague
Location
EXPPFS – 5059 Borough PFS
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Afternoons
Hours per Week
8
Pay Rate
£12.45
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
23 September 2025
Service Colleague
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Asda, that’s more like it
Apply today by completing an online application…
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: Asda Express
Contact Detail:
Asda Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be working directly with customers, think of examples where you've provided excellent service. Be ready to share these stories during your interview to demonstrate your fit for the role.
✨Tip Number 3
Be flexible and open-minded! As a Service Colleague, you'll be juggling various tasks. Show your willingness to learn and adapt by discussing how you've handled different responsibilities in past jobs.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you're serious about joining the Asda team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side.
Tailor Your Application: Make sure to customise your application to highlight your skills that match the Service Colleague role. Mention any experience you have in customer service or teamwork – it’ll make you stand out!
Show Your Flexibility: Since we’re all about flexible working, mention your availability clearly. If you can work late shifts or weekends, let us know! It shows you’re ready to jump in wherever needed.
Apply Online: Don’t forget to apply through our website! It’s the easiest way for us to get your application and for you to keep track of your progress. Plus, it’s super straightforward!
How to prepare for a job interview at Asda Express
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the various departments you'll be working in and the importance of customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Service Colleague, you'll be interacting with customers all day long. Be prepared to share examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your friendly and enthusiastic approach.
✨Flexibility is Key
Since the job requires working late and weekends, be ready to discuss your availability. Highlight your willingness to adapt to different shift patterns and how you can fit this role into your lifestyle. This shows that you're committed and ready to jump in wherever needed.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.