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- Tasks: Serve delicious food and ensure a welcoming environment for customers.
- Company: Join Asda's friendly team at Seaton Burn Greggs.
- Benefits: Enjoy 15% discount, flexible pay options, and wellbeing support.
- Why this job: Be at the heart of customer experience and make a real difference.
- Qualifications: Customer-focused attitude and willingness to learn in a fast-paced environment.
- Other info: Flexible shifts with excellent career growth opportunities.
Job Details
- Job Title: Service Colleague
- Location: FS – 1566 Seaton Burn Greggs
- Employment Type: Part time
- Contract Type: Permanent
- Shift Pattern: Work Shift: Days
- Hours per Week: 16
- Pay Rate: £12.45
- Category: Retail Hourly Colleagues, Sales Staff
- Closing Date: 8 September 2025
At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced food service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: Asda Express
Contact Detail:
Asda Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they align with your own. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service skills! Since you'll be at the heart of the customer experience, think of examples where you've gone above and beyond for someone. Share these stories during your interview to highlight your customer-focused attitude.
✨Tip Number 3
Be ready to showcase your teamwork! As a Service Colleague, you'll need to work well with others. Prepare to discuss times when you've collaborated successfully with colleagues or helped out a teammate in need.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Asda family.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your passion for customer service. We want to see how you’ve made a positive impact on customers in the past—share those stories!
Team Spirit is Key: As a Service Colleague, teamwork is everything! Use your application to demonstrate how you work well with others. Mention any experiences where you’ve collaborated successfully with a team.
Be Reliable and Ready: Reliability is crucial in our fast-paced environment. In your application, emphasise your punctuality and commitment to showing up ready to work. We love candidates who take pride in their responsibilities!
Keep it Positive: A positive attitude can make all the difference! Let your enthusiasm shine through in your application. We’re looking for candidates who bring energy and a willingness to learn—so don’t hold back!
How to prepare for a job interview at Asda Express
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague entails. Familiarise yourself with the responsibilities like food preparation, customer service, and teamwork. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
As a Service Colleague, customer satisfaction is key. Prepare examples from your past experiences where you went above and beyond for a customer. This could be anything from resolving an issue to simply making someone’s day better. It’ll demonstrate your customer-focused attitude.
✨Emphasise Teamwork
Since this role involves working closely with others, be ready to discuss how you collaborate with teammates. Share specific instances where you supported colleagues or contributed to a team goal. This will highlight your ability to work well in a fast-paced environment.
✨Bring a Positive Vibe
Your attitude can make a huge difference in the interview. Approach it with enthusiasm and energy, just like you would on the job. Smile, engage with your interviewer, and express your eagerness to learn and grow within the company. A positive attitude can set you apart!
