Service Colleague

Service Colleague

North East Full-Time No home office possible
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At a Glance

  • Tasks: Serve delicious food and ensure a welcoming environment for customers.
  • Company: Join Asda's friendly team at Seaton Burn Greggs.
  • Benefits: Enjoy 15% discount, flexible pay options, and wellbeing support.
  • Why this job: Be at the heart of customer experience and make a real difference.
  • Qualifications: Customer-focused attitude and willingness to learn in a fast-paced environment.
  • Other info: Flexible shifts with excellent career growth opportunities.

Job Title

Service Colleague

Location

EXPPFS – 5048 New Seaham PFS

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Nights

Hours per Week

16

Pay Rate

£15.14

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

10 November 2025

Service Colleague Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern. As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\’ products. We work as a team to maximise sales and deliver a great online shopping experience. About You You\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way. Asda, that’s more like it Apply today by completing an online application…

Everything you\’ll love

Alongside a competitive salary, you\’ll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
  • Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
  • Company pension
  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
  • Colleague recognition programme
  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

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Service Colleague employer: Asda Express

Asda is an exceptional employer, offering a vibrant work culture where teamwork and customer service are at the forefront. As a Service Colleague, you'll enjoy competitive pay, generous discounts, and a range of wellbeing benefits, all while being part of a supportive team that values your growth and contributions. With flexible pay options and inclusive networks, Asda ensures that every colleague feels valued and empowered to thrive in their role.
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Contact Detail:

Asda Express Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Get to know the company culture! Before your interview, check out Asda's values and how they align with your own. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.

✨Tip Number 2

Practice your customer service skills! Since you'll be at the heart of the customer experience, think of examples where you've gone above and beyond for someone. Share these stories during your interview to highlight your customer-focused attitude.

✨Tip Number 3

Be ready to showcase your teamwork! As a Service Colleague, you'll need to work well with others. Prepare to discuss times when you've collaborated successfully with colleagues or helped out a teammate in need.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Asda family.

We think you need these skills to ace Service Colleague

Customer Service
Teamwork
Reliability
Positive Attitude
Willingness to Learn
Communication Skills
Flexibility
Fast-Paced Environment Adaptability

Some tips for your application 🫡

Show Your Customer Focus: When writing your application, make sure to highlight your passion for customer service. We want to see how you’ve made a positive impact on customers in the past—share those stories!

Team Spirit is Key: As a Service Colleague, teamwork is everything! Use your application to demonstrate how you work well with others. Mention any experiences where you’ve collaborated successfully with a team.

Be Reliable and Ready: Reliability is crucial in our fast-paced environment. In your application, emphasise your punctuality and commitment to showing up ready to work. We love candidates who take pride in their responsibilities!

Keep it Positive: A positive attitude can make all the difference! Let your enthusiasm shine through in your application. We’re looking for candidates who bring energy and a willingness to learn—so don’t hold back!

How to prepare for a job interview at Asda Express

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Service Colleague entails. Familiarise yourself with the responsibilities like food preparation, customer service, and teamwork. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Off Your Customer Service Skills

As a Service Colleague, customer satisfaction is key. Prepare examples from your past experiences where you went above and beyond for a customer. This could be anything from resolving an issue to simply making someone’s day better. It’ll demonstrate your customer-focused attitude.

✨Emphasise Teamwork

Since this role involves working closely with others, be ready to discuss how you collaborate with teammates. Share specific instances where you supported colleagues or contributed to a team goal. This will highlight your ability to work well in a fast-paced environment.

✨Bring a Positive Vibe

Your attitude can make a huge difference in the interview. Approach it with enthusiasm and energy, just like you would on the job. Smile, engage with your interviewer, and express your eagerness to learn and grow within the company. A positive attitude can set you apart!

Service Colleague
Asda Express
Location: North East
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