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- Tasks: Join our team as a Service Colleague, serving customers and keeping our store running smoothly.
- Company: Asda, a leading retail company with a focus on teamwork and customer service.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
- Why this job: Flexible hours to fit your lifestyle while gaining valuable retail experience.
- Qualifications: Friendly attitude and willingness to learn across different departments.
- Other info: Great opportunities for career growth and a supportive work environment.
Job Title
Service Colleague
Location
EXPPFS – 5479 Guisborough – Middlesbrough Road PFS
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Afternoons
Hours per Week
16
Pay Rate
£12.45
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
24 September 2025
Service Colleague
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Asda, that’s more like it
Apply today by completing an online application…
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: Asda Express
Contact Detail:
Asda Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on your customer service skills and how you can contribute to creating a welcoming store environment. We want to hear your enthusiasm!
✨Tip Number 3
Dress the part! Even though it’s a retail role, looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent Asda well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your excitement about the role!
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side.
Tailor Your Application: Make sure to tailor your application to the Service Colleague role. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and customer service.
Keep It Clear and Concise: We appreciate a straightforward application. Keep your answers clear and to the point, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and is considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Asda Express
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the various departments you'll be working in and the importance of customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Friendly Side
As a Service Colleague, being friendly and approachable is key. During the interview, let your personality shine through. Share examples of how you've provided excellent customer service in the past, and don’t hesitate to show enthusiasm for helping customers find what they need.
✨Flexibility is Key
Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight your willingness to work late or on weekends, and share any previous experiences where you adapted to changing schedules. This shows that you’re ready to meet the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. This could be about team dynamics, training opportunities, or how success is measured in the role. Asking insightful questions demonstrates your interest in the position and helps you gauge if it’s the right fit for you.
