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- Tasks: Join us as a Service Colleague, assisting in various store operations and delivering top-notch customer service.
- Company: Be part of a dynamic retail team at Asda, known for its friendly atmosphere and commitment to excellence.
- Benefits: Enjoy a 15% discount, flexible pay options, wellbeing services, and excellent parental leave policies.
- Why this job: This role offers a chance to engage with customers, work in a supportive team, and develop valuable skills.
- Qualifications: We're looking for friendly, enthusiastic individuals eager to learn and help create great shopping experiences.
- Other info: Flexible shifts available, including late and weekend work to fit your lifestyle.
Job Title
Service Colleague
Location
EXPPFS – 4115 BOROUGHBRIDGE RO
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Afternoons
Hours per Week
20
Pay Rate
£12.45
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
10 September 2025
Our operation runs 24/7, offering a variety of shift patterns. We seek flexible working arrangements to fit your lifestyle. Late and weekend work are required, with some flexibility in shifts.
As a service colleague, you will work across various departments to ensure smooth store operations. Your tasks may include serving at checkouts, preparing pizzas, handling home deliveries, or replenishing stock. Our focus is on providing excellent customer service, welcoming environments, and \’extra special\’ products. We work as a team to maximize sales and enhance online shopping experiences.
**About You**
You are friendly, eager to learn, and enthusiastic about working with your team to achieve great results. You enjoy helping customers, engaging in conversations, and making their shopping experience enjoyable.
**Apply today by completing an online application.**
Everything you\’ll love
Alongside a competitive salary, enjoy benefits such as:
- 15% colleague discount at Asda from day one for you and a nominated user
- Discounts on Asda services like Mobile, Pharmacy, Opticians, Personal Loans, Pet & Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: flexible pay, income tracker, financial coaching, savings account, and more
- Company pension
- Wellbeing services including 24/7 virtual GP, EAP, free counselling, legal, mortgage, cancer, and bereavement support
- Inclusion networks to promote diversity and inclusion
- Excellent parental leave policies, including maternity, adoption, paternity, shared parental, neonatal care, and fertility support
- Colleague recognition programs
- Special offers across various services and activities
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Service Colleague employer: Asda Express
Contact Detail:
Asda Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the store's layout and product offerings. This knowledge will not only help you answer customer queries more effectively but also demonstrate your commitment to providing excellent service during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you feel more confident when discussing your approach to customer interactions in the interview.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires late and weekend work, showing that you are adaptable and willing to meet these needs can set you apart from other candidates.
✨Tip Number 4
Research the company culture and values. Understanding what makes the store unique and how they prioritise customer experience will allow you to align your answers with their expectations during the interview.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight key skills such as customer service, teamwork, and flexibility in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, and include specific examples of how you've contributed to team success.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work as a Service Colleague and how your personality fits the company's values of excellent customer service and teamwork.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Asda Express
✨Show Your Enthusiasm
As a service colleague, your enthusiasm for customer service is key. Make sure to express your eagerness to help customers and engage with them during the interview. Share examples of how you've made someone's day better in previous roles.
✨Demonstrate Flexibility
Since the role requires flexible working hours, be prepared to discuss your availability. Highlight any past experiences where you adapted to changing schedules or took on different responsibilities to support your team.
✨Teamwork Matters
This position involves working closely with others, so emphasise your ability to collaborate. Share specific instances where you worked as part of a team to achieve a goal, especially in a retail or customer service environment.
✨Prepare for Role-Specific Questions
Familiarise yourself with the various tasks mentioned in the job description, such as serving at checkouts or preparing pizzas. Be ready to discuss how you would handle these responsibilities and provide examples from your past experiences.