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- Tasks: Join our team as a Service Colleague, serving customers and ensuring smooth store operations.
- Company: Be part of Asda, a leading retail company dedicated to excellent customer service.
- Benefits: Enjoy a 15% discount, flexible pay options, and wellbeing services from day one.
- Why this job: This role offers a dynamic work environment with opportunities for teamwork and customer interaction.
- Qualifications: We're looking for friendly, eager learners who love helping customers and working in a team.
- Other info: Flexible shifts available, including nights and weekends, to fit your lifestyle.
Job Title
Service Colleague
Location
EXPPFS – 5363 Lomondgate PFS
Employment Type
Full time
Contract Type
Permanent
Shift Pattern
Work Shift: Nights
Hours per Week
36
Pay Rate
£14.99
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
7 September 2025
Job Description
Our operation runs 24/7, offering a variety of shift patterns. We seek flexible workers to fit around your lifestyle. Late and weekend work are required, and flexibility with shifts may be needed.
As a service colleague, you will work across departments to ensure smooth store operations. This includes serving customers at checkouts, preparing pizzas, handling home deliveries, and stocking shelves. We prioritize excellent customer service, welcoming stores, and special products. We work as a team to maximize sales and enhance the online shopping experience.
About You
You are friendly, eager to learn, team-oriented, and passionate about providing great shopping experiences. You enjoy helping customers find what they need and engaging in friendly conversations.
How to Apply
Apply today by completing an online application.
Benefits
- 15% colleague discount at Asda from day 1
- Discounts on Asda services (Mobile, Pharmacy, etc.)
- Access to Wagestream for flexible pay and financial tools
- Company pension
- Wellbeing services including virtual GP, counselling, and legal support
- Inclusion networks and recognition programs
- Parental leave policies and support for fertility treatments
- Special offers and discounts on various activities
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Service Colleague employer: Asda Express
Contact Detail:
Asda Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the specific duties of a Service Colleague. Understanding the various tasks, such as serving customers and stocking shelves, will help you demonstrate your enthusiasm and readiness to take on these responsibilities during any interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples from previous experiences where you provided excellent service. This could be in retail or any other customer-facing role, as it highlights your ability to engage with customers effectively.
✨Tip Number 3
Emphasise your flexibility and willingness to work varied shifts, especially nights and weekends. Being open about your availability can set you apart from other candidates who may not be as adaptable.
✨Tip Number 4
Research StudySmarter and our values, particularly around teamwork and enhancing customer experiences. Being able to articulate how your personal values align with ours can make a strong impression during the selection process.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience in customer service and teamwork.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise your ability to work flexible hours, handle various tasks, and provide excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've contributed to team success and provided great shopping experiences in previous roles.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at Asda Express
✨Show Your Customer Service Skills
As a Service Colleague, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's resolving a customer's issue or going the extra mile to help someone find what they need.
✨Demonstrate Flexibility
Since the role requires working various shifts, including nights and weekends, highlight your flexibility. Discuss any previous experiences where you adapted to changing schedules or took on different responsibilities.
✨Emphasise Teamwork
This position involves working across departments, so showcasing your ability to work well in a team is crucial. Share stories that illustrate your collaborative spirit and how you contribute to a positive team environment.
✨Prepare for Common Questions
Anticipate questions related to the job description, such as handling difficult customers or managing multiple tasks. Practising your responses will help you feel more confident and articulate during the interview.