Service Colleague

Service Colleague

London Part-Time No home office possible
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At a Glance

  • Tasks: Support various departments, serve customers, and ensure smooth store operations.
  • Company: Join Asda, a leading retail company focused on excellent customer service and teamwork.
  • Benefits: Enjoy a 15% discount, flexible pay options, wellbeing support, and more from day one.
  • Why this job: Be part of a friendly team, enhance customer experiences, and work in a dynamic environment.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
  • Other info: Flexible shifts available, including late nights and weekends.

Job Title

Service Colleague

Location

EXPPFS – 5499 Whetstone – High Road

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

24

Pay Rate

£13.62

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

14 August 2025

Our operation runs 24/7, offering various shift patterns. We seek flexible workers who can work late and weekends. As a service colleague, you will support multiple departments to ensure smooth store operations, serving customers at checkouts, preparing pizzas, handling home deliveries, or replenishing stock. We prioritize excellent customer service, welcoming stores, and \’extra special\’ products. We work as a team to maximize sales and enhance online shopping experiences.

About You

You are friendly, eager to learn, and committed to delivering a great shopping experience. You enjoy working with your team and engaging with customers, helping them find what they need and having friendly chats along the way.

Apply Today

Complete an online application to join us!

Benefits

  • 15% colleague discount at Asda from day 1 for you and a nominated user
  • Discounted rates on Asda services like Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
  • Wagestream: flexible pay, income tracker, financial coaching, savings account, and more
  • Company pension
  • Wellbeing support including 24/7 virtual GP, EAP, free counselling, legal, mortgage, cancer, and bereavement support
  • Inclusion Networks to promote diversity and inclusion
  • Parental leave policies including maternity, adoption, paternity, shared parental, neonatal care, and fertility support
  • Colleague recognition program
  • Special offers and discounts on various services and activities

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Service Colleague employer: Asda Express

As a Service Colleague at our Whetstone location, you will be part of a dynamic team dedicated to providing exceptional customer service in a welcoming environment. We offer a range of benefits including a 15% discount from day one, flexible pay options, and comprehensive wellbeing support, ensuring that our colleagues feel valued and supported. With opportunities for personal growth and a commitment to diversity and inclusion, we strive to create a workplace where everyone can thrive.
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Contact Detail:

Asda Express Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Familiarise yourself with the store's layout and product offerings. This knowledge will help you engage with customers more effectively and demonstrate your commitment to providing excellent service.

✨Tip Number 2

Showcase your flexibility in working hours during the interview. Since the role requires availability for various shifts, emphasising your willingness to work late and weekends can set you apart from other candidates.

✨Tip Number 3

Prepare examples of how you've provided great customer service in the past. Being able to share specific instances where you went above and beyond will highlight your suitability for the Service Colleague role.

✨Tip Number 4

Demonstrate your teamwork skills by discussing experiences where you collaborated with others to achieve a common goal. This is crucial in a retail environment where supporting multiple departments is key.

We think you need these skills to ace Service Colleague

Customer Service Skills
Teamwork
Communication Skills
Flexibility
Time Management
Problem-Solving Skills
Attention to Detail
Sales Skills
Adaptability
Basic Food Preparation Skills
Stock Management
Cash Handling
Positive Attitude
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Service Colleague. Highlight your relevant experience in customer service and teamwork in your application.

Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. Emphasise your friendliness, eagerness to learn, and any previous retail or customer service experience.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention specific examples of how you've contributed to a positive shopping experience in the past.

Highlight Flexibility: Since the role requires flexible working hours, make sure to mention your availability for various shifts, including weekends and late hours, in your application.

How to prepare for a job interview at Asda Express

✨Show Your Customer Service Skills

As a Service Colleague, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's resolving a customer's issue or simply making their day a bit brighter.

✨Demonstrate Flexibility

Since the role requires working various shifts, including weekends and late hours, highlight your flexibility. Mention any previous experiences where you adapted to changing schedules or took on different responsibilities.

✨Emphasise Teamwork

This position involves working closely with others. Be ready to discuss how you collaborate with teammates, support each other, and contribute to a positive work environment. Share specific instances where teamwork led to success.

✨Express Your Eagerness to Learn

The company values individuals who are eager to learn and grow. Convey your enthusiasm for the role and your willingness to take on new challenges. Discuss any relevant training or skills you wish to develop further.

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