Service Colleague

Service Colleague

Chester Full-Time No home office possible
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At a Glance

  • Tasks: Join us as a Service Colleague, supporting various store departments and serving customers.
  • Company: Be part of Asda, a leading retailer known for excellent service and special products.
  • Benefits: Enjoy a 15% discount, flexible pay options, wellbeing support, and exclusive discounts.
  • Why this job: This role offers a chance to learn new skills, work in a team, and engage with customers.
  • Qualifications: We're looking for friendly, proactive individuals eager to provide a positive shopping experience.
  • Other info: Flexible shifts available; late and weekend work required to fit your lifestyle.

Job Title

Service Colleague

Location

EXPPFS – 4025 HANDBRIDGE

Employment Type

Part time

Contract Type

Fixed Term

Shift Pattern

Work Shift: Days

Hours per Week

15

Pay Rate

£12.45

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

18 August 2025

Our operation runs from 6am to 11pm daily, 7 days a week, 365 days a year, offering a variety of shift patterns. We seek flexible workers to fit around your lifestyle. Late and weekend work is required, and flexibility with your work pattern may be necessary.

As a service colleague, you will support various departments to ensure the smooth operation of our stores. Your tasks may include serving customers at checkouts, preparing pizzas, fulfilling home delivery orders, or restocking shelves. We pride ourselves on excellent service, welcoming stores, and \’extra special\’ products. We work as a team to maximize sales and provide a great online shopping experience.

About You

You are friendly, proactive, and eager to learn new skills across departments. You care about providing a positive shopping experience, helping customers find what they need, and engaging in friendly conversations.

Apply today by completing an online application…

Benefits you\’ll love

In addition to a competitive salary, enjoy benefits such as:

  • 15% colleague discount at Asda from day 1 for you and a nominated user
  • Discounts and offers on Asda services like Mobile, Pharmacy, Opticians, Loans, Pet Insurance, Travel Insurance, Tyres, Breakdown Cover
  • Wagestream: access to flexible pay, income tracking, financial coaching, and savings
  • Company pension
  • Wellbeing support including virtual GP, EAP, free counselling, legal, mortgage, cancer, and bereavement support
  • Inclusion networks to promote diversity and inclusion
  • Enhanced parental leave policies including maternity, paternity, shared parental, neonatal, and fertility support
  • Colleague recognition programs
  • Exclusive discounts on services and activities like airport parking, theme parks, and cinemas

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Service Colleague employer: Asda Express

As a Service Colleague at our Hanbridge location, you will be part of a dynamic team that values flexibility and collaboration, ensuring a positive shopping experience for our customers. We offer a competitive salary alongside a range of benefits including a generous colleague discount, wellbeing support, and opportunities for personal growth within a welcoming and inclusive work culture. Join us to enjoy a rewarding role that fits around your lifestyle while contributing to our mission of delivering exceptional service every day.
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Contact Detail:

Asda Express Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Familiarise yourself with the store's operations and the specific departments you'll be working in. Understanding how each department contributes to the overall customer experience will help you stand out during interviews.

✨Tip Number 2

Show your enthusiasm for customer service by preparing examples of how you've provided excellent service in previous roles. This will demonstrate your proactive attitude and ability to engage with customers effectively.

✨Tip Number 3

Be ready to discuss your flexibility regarding shift patterns. Since the role requires late and weekend work, highlighting your willingness to adapt your schedule can make you a more attractive candidate.

✨Tip Number 4

Research the company culture and values, particularly around teamwork and customer engagement. Being able to articulate how you align with these values can set you apart from other applicants.

We think you need these skills to ace Service Colleague

Customer Service Skills
Communication Skills
Teamwork
Flexibility
Time Management
Problem-Solving Skills
Attention to Detail
Sales Skills
Adaptability
Basic Food Preparation Skills
Cash Handling Skills
Positive Attitude
Multitasking Abilities
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Tailor your application to highlight relevant skills and experiences that align with the role.

Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for the position. Emphasise your friendly nature, proactive attitude, and willingness to learn new skills across departments, as these are key traits for this role.

Highlight Relevant Experience: Include any previous experience in retail or customer service in your CV. Mention specific tasks you have performed that relate to the duties of a Service Colleague, such as serving customers or working in a team.

Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is important in a customer-facing role.

How to prepare for a job interview at Asda Express

✨Show Your Customer Service Skills

As a service colleague, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your friendly and proactive nature, as these traits are essential for the role.

✨Demonstrate Flexibility

The job requires flexibility with shifts, including late and weekend work. During the interview, express your willingness to adapt to various shift patterns and discuss any previous experiences where you successfully managed a flexible schedule.

✨Emphasise Teamwork

This role involves working closely with others to ensure smooth operations. Be ready to talk about your experience working in teams, how you contribute to group success, and any specific instances where teamwork led to positive outcomes.

✨Prepare for Role-Specific Questions

Familiarise yourself with the tasks mentioned in the job description, such as serving at checkouts or restocking shelves. Prepare to discuss how you would handle these responsibilities and any relevant skills or experiences that make you a good fit for the role.

Service Colleague
Asda Express
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