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- Tasks: Join us as a Service Colleague, serving customers and supporting various store departments.
- Company: Asda is a leading retailer dedicated to providing excellent service and quality products.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
- Why this job: This role offers flexibility, teamwork, and the chance to enhance customer experiences daily.
- Qualifications: A friendly attitude and eagerness to learn new skills are essential for this role.
- Other info: Flexible shifts available, including late and weekend work to fit your lifestyle.
Job Title
Service Colleague
Location
EXP – 5614 BOTLEY
Employment Type
Full time
Contract Type
Permanent
Shift Pattern
Work Shift: Afternoons
Hours per Week
36
Pay Rate
£12.45
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
17 August 2025
Service Colleague
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Asda, that’s more like it
Apply today by completing an online application…
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: Asda Express
Contact Detail:
Asda Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the various departments within the store. Understanding how each department operates will not only help you during the interview but also show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have, whether it's at a local shop or during networking events. This will highlight your ability to connect with customers, which is crucial for a Service Colleague.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working late and on weekends, showing that you're adaptable will make you a more attractive candidate.
✨Tip Number 4
Research Asda's values and customer service philosophy. Being able to articulate how you align with their mission will demonstrate your commitment to providing excellent service as a Service Colleague.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight key skills such as teamwork, customer service, and flexibility in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous customer service roles or experiences that demonstrate your ability to work in a team and provide excellent service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at Asda and how your values align with their commitment to customer service and teamwork.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in retail roles.
How to prepare for a job interview at Asda Express
✨Show Your Enthusiasm
As a Service Colleague, your friendly and enthusiastic nature is key. Make sure to express your excitement about the role and how you enjoy working with customers. A positive attitude can go a long way in making a great impression.
✨Demonstrate Flexibility
Since the job requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on various roles, showcasing your willingness to help out wherever needed.
✨Highlight Teamwork Skills
This role involves working across multiple departments, so emphasise your ability to work well in a team. Share examples of past experiences where you collaborated with others to achieve a common goal, demonstrating your commitment to teamwork.
✨Prepare for Customer Scenarios
Expect questions about customer service situations. Think of examples where you provided excellent service or resolved issues effectively. This will show that you understand the importance of customer satisfaction and are ready to contribute positively to the shopping experience.
