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For Companies At a Glance
- Tasks: Manage customer accounts, develop relationships, and drive sales in a dynamic environment.
- Company: Join a passionate team focused on sustainability and high-quality steel solutions.
- Benefits: Enjoy life assurance, pension contributions, discounts, and health club perks.
- Other info: Office-based role with a safety-first culture and excellent career growth opportunities.
- Why this job: Make a real impact while building a sustainable future in the steel industry.
- Qualifications: Experience in sales or account management with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our extensive in-house processing portfolio in combination with our expertise enables us to deliver cost efficient metal solutions and high-quality steel products. We are passionate about sustainability and aim to transform our industry by playing an active role in building a sustainable future for our employees, customers, community and future generations.
Role Overview
We are seeking a motivated, target-driven, and commercially focused Account Manager to join our busy sales office in Biddulph (ST8 6HJ). The successful candidate will also be responsible for maintaining and developing existing customer relationships, preparing accurate quotations, and supporting external sales colleagues to deliver excellent customer service and achieve business objectives. The successful candidate will demonstrate strong communication skills, commercial awareness, and the ability to manage multiple customer accounts effectively within a fast-paced environment. This is an office-based role working 37.5 hours per week, working Monday to Friday, office hours, to be arranged.
Key Responsibilities
- Proactively identify, contact and develop new customer accounts.
- Identify and onboard creditworthy new customers in line with company procedures.
- Develop and deliver a structured programme of outbound sales activity, including promotional and cold calls, ensuring agreed contact targets with both existing customers and prospects are achieved.
- Build and maintain strong customer relationships to understand requirements and increase purchase frequency and account value.
- Monitor and improve conversion ratios across active, dormant and prospective accounts.
- Maintain accurate and up-to-date customer records, reports and database information.
- Work closely with the Sales Manager to achieve individual and team sales targets.
- Escalate quality management (non-conformance) and payment queries to the Sales Manager as appropriate.
- Ensure all sales enquiries are accurately recorded within the KliCC system.
Candidate Profile
- Proven experience in a proactive sales or account management role (preferably within steel, metals, manufacturing or industrial sectors).
- Strong commercial awareness and results-driven mindset.
- Excellent communication and relationship-building skills.
- Confident using CRM systems and Microsoft Office applications.
As well as a competitive salary we also offer an attractive benefits package which includes:
- Life assurance
- Contributory pension (5% contribution matched by the company)
- Discount cards for shops and restaurants
- Gym and health club discounts
- Holiday trading
- Cycle to work scheme
- Medicash (healthcare) programme
- Employee assistance programme
- Lifetime financial wellbeing
A note on safety
Due to the nature of our industry, we operate a safety-first culture.
How to apply
Take the next step by submitting your application online and attaching your most up-to-date CV.
Manager-Account Manager in Stoke-on-Trent employer: Asd
Contact Detail:
Asd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager-Account Manager in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an Account Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since they’re passionate about sustainability, think about how your experience aligns with their mission. Show them you’re not just another candidate, but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your pitch! Be ready to talk about your past successes in sales and account management. Use specific examples that highlight your commercial awareness and relationship-building skills. This will help you stand out as a target-driven candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our goals.
We think you need these skills to ace Manager-Account Manager in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Account Manager role. Highlight your sales achievements and any relevant industry experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about sustainability and how you can contribute to our mission at StudySmarter. Keep it engaging and personal.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use professional language but let your personality come through – we want to see the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Asd
✨Know Your Stuff
Before the interview, make sure you understand the company's products and services, especially in the steel and metals sector. Familiarise yourself with their sustainability initiatives and how they impact the industry. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Sales Skills
Prepare specific examples from your past roles where you've successfully managed customer accounts or driven sales. Highlight your proactive approach and any strategies you've used to build relationships and increase account value. This will demonstrate your commercial awareness and results-driven mindset.
✨Practice Your Communication
Since strong communication skills are key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video tools to refine your delivery. Remember, it's not just what you say, but how you say it that counts!
✨Be Ready for Questions
Anticipate questions about how you would handle multiple customer accounts in a fast-paced environment. Think about scenarios where you've had to prioritise tasks or resolve conflicts. Being prepared with thoughtful responses will show that you're ready to take on the challenges of the role.