Job Description
Join ASD and Accelerate Your Sales CareerAt ASD, we're one of the UK's leading metal stockholders and processing specialists, supplying high-quality steel and metal products to customers across a wide range of industries.
But we're more than a supplier. We're a business built on expertise, innovation and long-term partnerships, helping our customers succeed while driving positive change for our colleagues, communities and the environment. If you're motivated by building relationships, delivering outstanding customer service and growing sales, this is an opportunity to make your mark with a market leader. T he O pportunityWe're looking for an ambitious and commercially driven Account Manager to join our sales team in Dudley.
This is a fast paced, customer focused role where you'll manage and develop customer accounts, respond to enquiries, prepare quotations and identify opportunities to grow sales. Working closely with both customers and colleagues across the business, you'll play a key role in delivering an excellent customer experience while driving profitable growth.
You'll become a trusted point of contact for your customers, building long term relationships, understanding their requirements and providing the right products and solutions to meet their needs. You'll also work closely with our External Sales team, supporting account development and helping to win new business.
This is a fantastic opportunity for a motivated sales professional who enjoys building relationships, thrives in a busy commercial environment and wants to develop a successful long-term career.
Hours: 37.5 hours per week, Monday to Friday. This is an office-based role, working from our Dudley office (DY2 0UY).What You'll Be DoingNo two days are the same, but your responsibilities will include: Managing and developing a portfolio of existing customer accountsResponding to customer enquiries and preparing accurate, competitive quotationsBuilding strong customer relationships through regular telephone and email contactIdentifying opportunities to grow customer spend and increase account profitabilityProactively following up quotations and converting opportunities into salesWorking closely with External Sales colleagues to support customer growth and new business opportunitiesDelivering exceptional customer service and providing the right solutions for customer requirementsDeveloping account plans to maximise sales opportunitiesMaintaining accurate customer records and sales activity within CRM systemsMonitoring market trends, competitor activity and emerging opportunitiesHandling customer queries and resolving issues professionally and efficientlySupporting effective account management, including credit control activities where requiredAchieving agreed sales, margin and customer growth targetsWhat We're Looking ForWe're interested in people with the drive, resilience and commercial instinct to succeed in sales.
Ideally, you'll have: Experience in internal sales, customer service, account management or sales supportExperience within the metals, industrial, manufacturing or distribution sectors (preferred but not essential)A proven ability to build strong customer relationships and identify sales opportunitiesStrong commercial awareness and a target-driven mindsetExcellent communication, negotiation and influencing skillsConfidence working with figures, margins and commercial dataStrong organisational skills and the ability to manage multiple priorities in a fast-paced environmentExperience using CRM systems and Microsoft Office applicationsA proactive approach with the ability to work both independently and as part of a teamA stable employment history demonstrating commitment and reliabilityWhat's In It For You?
We recognise that great people make great businesses. In return, you'll receive a competitive salary (up to £37,000p/a) and a comprehensive benefits package, including: Life assuranceContributory pension scheme (5% employee contribution matched by ASD)Retail and restaurant discountsGym and health club discountsHoliday Trading SchemeCycle to Work schemeMedicash healthcare planEmployee Assistance ProgrammeFinancial wellbeing supportSafety Comes FirstSafety is at the heart of everything we do. As part of our commitment to maintaining a safe working environment, all employees are subject to pre-employment and ongoing drug and alcohol testing. ASD operates a zero-tolerance policy.
Ready to Apply?
If you're ready to join a market-leading business and take your sales career to the next level, we'd love to hear from you.
Apply online today and upload your latest CVOur application process is quick and straightforward, taking just a few minutes to complete before being transferred to our internal recruitment system.
Account Manager, Dudley in Netherton employer: ASD
ASD Ltd is an exceptional employer, offering a dynamic work environment in Dudley where safety and sustainability are at the forefront of our operations. We provide comprehensive benefits, including a competitive salary, life assurance, and a contributory pension scheme, alongside opportunities for personal and professional growth through training and development initiatives. Join us to be part of a forward-thinking team dedicated to maintaining high SHEQ standards while fostering a culture of continuous improvement and employee well-being.
