Supervisor (Dudley)

ASD Ltd is one of the UK’s leading metal stockholders and processing suppliers, providing a comprehensive range of ferrous and non-ferrous products. Our extensive in-house processing capabilities, combined with industry expertise, enable us to deliver cost-effective metal solutions and high-quality steel products to a wide range of sectors. We are committed to sustainability and continuous improvement, playing an active role in building a more sustainable future for our employees, customers, communities, and future generations.

We are currently recruiting for a Shift Supervisor to join our Operations team in Dudley. This is an excellent opportunity for an experienced warehouse professional with laser processing knowledge, to take ownership of shift performance and drive high standards across safety, productivity and service delivery. As a Shift Supervisor, you will be responsible for leading and managing laser processing and warehouse operations during your shift, ensuring all activities are carried out safely, efficiently and in line with company policies and procedures. You will play a key role in delivering operational excellence across safety, quality, service, cost and productivity while supporting continuous improvement initiatives. This shift covers the afternoon shift, working from 2.00pm to 10.00pm, Monday to Friday. Due to the nature of our products, the warehouse environment can be physically demanding, dirty, and subject to temperature variations (hot in summer and cold in winter). Applicants should be comfortable working in these conditions.

Key Responsibilities

• Lead and manage all aspects of laser processing and warehouse functions across the shift to achieve operational targets
• Maintain the highest standards of health and safety, discipline and productivity
• Ensure full compliance with company policies, procedures and quality standards
• Monitor and drive performance improvements across the shift
• Supervise and coordinate a team of up to 10 employees
• Ensure customer requirements are consistently met through accurate and timely operations
• Liaise with internal departments, including sales and other operational teams, to deliver excellent service
• Support continuous improvement initiatives, including Lean and 5S practices
• Ensure effective shift handovers and preparation for subsequent teams
• Monitor training needs and ensure compliance with certification and expiry requirements
• Control costs and minimise waste across shift operations

What we are looking for

• Experience in a warehouse or distribution environment
• Proven experience leading or supervising a team, often with limited direct management
• Strong understanding of health and safety (EHS) and safe working practices
• Knowledge of Lean manufacturing principles and continuous improvement
• Good working knowledge of warehouse operations and processes
• Ability to safely handle large and heavy steel products
• Strong communication skills (both written and verbal)
• Basic IT skills, including Microsoft Excel and email
• A stable career history
• Experience in laser processing preferred but not essential
• SAP literacy an advantage but not essential
• IOSH certification or equivalent health & safety qualification

What We Offer

In addition to a competitive salary, we offer a comprehensive benefits package including:

• Life assurance
• Contributory pension scheme (5% employee contribution matched by the company)
• Retail and restaurant discount schemes
• Gym and health club discounts
• Holiday trading scheme
• Cycle to Work scheme
• Medicash healthcare programme
• Employee Assistance Programme
• Financial wellbeing support

Due to the safety-critical nature of our operations, pre-employment, random, and incident-related drug and alcohol testing is conducted. We operate a zero-tolerance policy.