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- Tasks: Be the friendly face of our restaurant, serving guests and ensuring a great experience.
- Company: Join a vibrant hospitality team in a lively restaurant environment.
- Benefits: Competitive pay, employee discounts, flexible hours, and a company pension.
- Why this job: Perfect for those passionate about hospitality and looking to grow their career.
- Qualifications: Must have previous restaurant experience and strong communication skills.
- Other info: Flexible shifts available, including weekends and evenings.
The predicted salary is between 12 - 15 £ per hour.
We are seeking a friendly and efficient Front of House Team Member to join our vibrant hospitality team. In this role, you will be the first point of contact for our guests, ensuring they receive exceptional service from arrival to departure.
Your responsibilities will include:
- Greet guests warmly and seat them promptly
- Take accurate food and beverage orders using POS systems
- Serve food and drinks efficiently while maintaining high standards of presentation and hygiene
- Upsell menu items to enhance guest experience and maximise sales opportunities
- Ensure tables are cleared and reset quickly to maintain smooth service flow
- Handle customer enquiries courteously and professionally
- Maintain cleanliness and organisation of the front of house area throughout shifts
Requirements:
- Previous experience in a restaurant or food service environment is essential
- Basic maths skills for handling payments and bills accurately
- Good time management skills with the ability to work efficiently during busy periods
- Strong communication skills and a friendly demeanour
- Ability to work well within a team and adapt to changing priorities
- Flexibility to work during peak hours, including weekends and evenings if required
This role provides an excellent platform for those passionate about hospitality to grow their career while delivering outstanding guest service in a lively setting.
Job Types: Part-time, Permanent
Pay: £12.21-£15.42 per hour
Expected hours: 20 – 30 per week
Benefits:
- Company pension
- Employee discount
- Flexitime
Experience: bar and / or waiting: 1 year (required)
Work Location: In person
FOH Team Member in Rutland employer: Ascott's Bromsgrove
Contact Detail:
Ascott's Bromsgrove Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Member in Rutland
✨Tip Number 1
Make sure to showcase your personality during interviews! We want to see your friendly demeanour and how you interact with others. Remember, it's all about making a great first impression.
✨Tip Number 2
Brush up on your menu knowledge before the interview. We love candidates who can upsell and enhance the guest experience, so knowing our offerings will definitely give you an edge!
✨Tip Number 3
Be ready to demonstrate your time management skills. We often have busy periods, and showing us how you handle pressure will make you stand out as a candidate.
✨Tip Number 4
Apply through our website for the best chance of landing the job! We keep an eye on applications that come directly from there, so don’t miss out on this opportunity.
We think you need these skills to ace FOH Team Member in Rutland
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Highlight Relevant Experience: Make sure to emphasise any previous restaurant or bar service experience you have. We’re looking for candidates who can hit the ground running, so showcase those skills that make you a great fit for our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the ideal Front of House Team Member for us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Ascott's Bromsgrove
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Being able to discuss dishes, ingredients, and potential pairings shows your enthusiasm and readiness to upsell items, which is key for a Front of House Team Member.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one. This will demonstrate your ability to handle customer enquiries professionally and courteously.
✨Practice Your POS System Knowledge
If you have experience with POS systems, be ready to talk about it. If not, do a bit of research on common systems used in restaurants. Showing that you're tech-savvy can give you an edge, especially when taking orders accurately.
✨Emphasise Teamwork and Flexibility
Be prepared to discuss how you work well in a team and adapt to busy periods. Share specific examples of how you've managed time effectively during peak hours, as this role requires strong time management skills and flexibility.
