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- Tasks: Be the friendly face of our restaurant, serving guests and creating a welcoming atmosphere.
- Company: Join a vibrant hospitality team that values exceptional service and teamwork.
- Benefits: Enjoy competitive pay, flexible hours, and employee discounts.
- Why this job: Perfect for those passionate about hospitality and looking to grow their career.
- Qualifications: Must have previous experience in food service and strong communication skills.
- Other info: Flexible shifts available, including weekends and evenings.
The predicted salary is between 12 - 15 £ per hour.
We are seeking a friendly and efficient Front of House Team Member to join our vibrant hospitality team. In this role, you will be the first point of contact for our guests, ensuring they receive exceptional service from arrival to departure.
Your responsibilities will include:
- Greet guests warmly and seat them promptly
- Take accurate food and beverage orders using POS systems
- Serve food and drinks efficiently while maintaining high standards of presentation and hygiene
- Upsell menu items to enhance guest experience and maximise sales opportunities
- Ensure tables are cleared and reset quickly to maintain smooth service flow
- Handle customer enquiries courteously and professionally
- Maintain cleanliness and organisation of the front of house area throughout shifts
Requirements:
- Previous experience in a restaurant or food service environment is essential
- Basic maths skills for handling payments and bills accurately
- Good time management skills with the ability to work efficiently during busy periods
- Strong communication skills and a friendly demeanour
- Ability to work well within a team and adapt to changing priorities
- Flexibility to work during peak hours, including weekends and evenings if required
This role provides an excellent platform for those passionate about hospitality to grow their career while delivering outstanding guest service in a lively setting.
Job Types: Part-time, Permanent
Pay: £12.21-£15.42 per hour
Expected hours: 20 – 30 per week
Benefits:
- Company pension
- Employee discount
- Flexitime
Experience: bar and / or waiting: 1 year (required)
Work Location: In person
FOH Team Member employer: Ascott's Bromsgrove
Contact Detail:
Ascott's Bromsgrove Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Member
✨Tip Number 1
Make sure to showcase your personality during interviews! We want to see your friendly demeanour and how you interact with others. Remember, it's all about making a great first impression!
✨Tip Number 2
Brush up on your menu knowledge before the interview. We love candidates who can upsell and enhance the guest experience, so knowing our offerings will definitely give you an edge!
✨Tip Number 3
Be ready to demonstrate your time management skills. We often have busy periods, and showing us how you handle pressure will make you stand out as a candidate who can keep things running smoothly.
✨Tip Number 4
Apply through our website for the best chance of landing the job! We’re always on the lookout for passionate individuals who are eager to join our vibrant team.
We think you need these skills to ace FOH Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and vibrant personality shine through! We want to see how you connect with guests and create a welcoming atmosphere, so don’t be afraid to show us who you are.
Highlight Relevant Experience: Make sure to emphasise any previous restaurant or bar service experience you have. We’re looking for team members who can hit the ground running, so share specific examples of your skills in taking orders and serving customers.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the role. Avoid fluff and focus on what makes you a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ascott's Bromsgrove
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. This includes knowing the ingredients, specials, and any popular items. Being able to discuss the menu confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Think about times when you went above and beyond for a guest or handled a difficult situation. This will demonstrate your ability to create a welcoming atmosphere, which is key for a Front of House Team Member.
✨Practice Your POS System Knowledge
If you've used a POS system before, be ready to talk about it. If not, do a bit of research on common systems used in restaurants. Showing that you have a basic understanding of how these systems work can give you an edge over other candidates.
✨Emphasise Teamwork and Flexibility
Be prepared to discuss how you work within a team and adapt to changing priorities. Share specific examples of how you've collaborated with colleagues during busy shifts or adjusted to last-minute changes. This will highlight your ability to thrive in a fast-paced environment.
