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- Tasks: Support the Sales and Reservations team with administration and booking enquiries.
- Company: Join Ascott Hospitality, a trusted global leader in diverse accommodation offerings.
- Benefits: Enjoy career growth, travel allowances, and perks like discounts from day one.
- Why this job: Be part of a dynamic team focused on personal development and positive brand representation.
- Qualifications: Previous sales experience and strong communication skills are essential.
- Other info: Relocation support and staff rates available after probation.
The predicted salary is between 28800 - 43200 £ per year.
Ascott Hospitality UK is seeking an experienced and confident Sales Coordinator to become part of our Team.
Ensure you read the information regarding this opportunity thoroughly before making an application.
You will report to the CRO Manager, supporting the Sales and Reservations team with administration and booking enquiry to achieve confirmed revenue across our portfolio of properties.
As our Sales Coordinator, you will be responsible for:
- Tracking each sales opportunity to close successfully
- Acting as a positive ambassador for EU properties ensuring that positive brand image is strengthened and maintained in all interactions with customers and colleagues
- Coordinating requests for groups and long stays proposals for EU properties
- Being responsible for groups and long stays enquiries and all related administration
- Ensuring all groups related tasks are completed communicated to the appropriate hotel departments
- Keeping property information relating to customer requirements, interests and market activities up to date
- Using Salesforce to input, maintain and plan targeted sales activity
- Building relationships with the bookers in order for them to return
- Handling, converting and closing enquiries to successful conclusion within agreed service levels
- Driving up-selling of rooms, supporting companys performance
- Liaising with the client in order to obtain the necessary information required to ensure that their requirements are met, and expectations managed
- Providing cover and support for the other Sales Coordinators and Reservations Agents when required
To be successful in the role of Sales Coordinator, we require:
- Previous experience working in a relevant sales environment
- Effective communication skills
- Good administrative and organisational skills
- Opera Cloud/RMS PMS experience desirable
- Guest service and Relationship Management focused
This is your opportunity to be part of our team as a Sales Coordinator. We focus on your professional and personal development, and we offer:
- Genuine career opportunities within our business
- Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
- A travel allowance for every day you work to contribute to your commuting cost
- A PERKBOX subscription with benefits, retail discounts and savings available from your first day
- Employee Assistance Programme
- Refer a Friend bonus
- Employee Recognition Awards Ceremony and company team parties
- Once you pass your probation, a special staff rate when staying in our European properties
- Staff incentives when you and your team perform
- (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging
About Us
At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
A trusted hospitality company, Ascotts presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences,colivingproperties,hotelsand independent senior living apartments. Ascott\’s award-winning hospitality brands includeAscott,Citadines,lyf,Oakwood,Somerset,The Crest Collection,The Unlimited Collection,Fox,Harris,POP!,Preference,Quest,VertuandYello. Through Ascott Star Rewards (ASR), Ascotts loyalty programme, members enjoy exclusive privileges and offers at participating properties.
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Sales Coordinator employer: Ascott Hospitality Management UK Ltd.
Contact Detail:
Ascott Hospitality Management UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Familiarise yourself with Salesforce, as it's a key tool for the Sales Coordinator role. Understanding how to input and manage sales data effectively will give you an edge during the interview.
✨Tip Number 2
Research Ascott Hospitality's portfolio of properties and their unique selling points. Being able to discuss specific properties and how you can enhance their brand image will demonstrate your genuine interest in the role.
✨Tip Number 3
Practice your communication skills, especially in handling customer enquiries. Role-playing scenarios where you convert inquiries into bookings can help you feel more confident and prepared.
✨Tip Number 4
Network with current or former employees of Ascott Hospitality on platforms like LinkedIn. Gaining insights from their experiences can provide valuable information that you can use to tailor your approach during the application process.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Coordinator position. Tailor your application to highlight relevant experience and skills that align with what Ascott Hospitality UK is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in sales environments. Emphasise your communication skills, administrative abilities, and any relevant software experience, such as Opera Cloud or RMS PMS.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully managed sales opportunities or built relationships in previous roles, demonstrating your fit for the Sales Coordinator position.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at Ascott Hospitality Management UK Ltd.
✨Know Your Sales Metrics
Familiarise yourself with key sales metrics and how they relate to the role of a Sales Coordinator. Be prepared to discuss your previous experiences in tracking sales opportunities and closing deals, as this will demonstrate your understanding of the sales process.
✨Showcase Your Communication Skills
Effective communication is crucial for this role. During the interview, highlight examples where you successfully managed client relationships or resolved issues. This will show that you can act as a positive ambassador for the brand.
✨Demonstrate Organisational Skills
As a Sales Coordinator, you'll need strong administrative and organisational skills. Prepare to discuss how you manage multiple tasks and prioritise effectively, especially when handling group bookings and long stays.
✨Familiarity with Salesforce
If you have experience using Salesforce or similar CRM systems, be sure to mention it. Discuss how you've used these tools to input data, maintain records, and plan targeted sales activities, as this will align with the job requirements.
