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- Tasks: Lead ticketing and retail operations for exciting events and manage a dynamic team.
- Company: A top UK events venue known for unforgettable experiences.
- Benefits: Gain valuable experience in the events industry with competitive pay.
- Why this job: Be at the heart of thrilling events and make a real difference.
- Qualifications: Experience in events, strong ICT skills, and ability to thrive under pressure.
- Other info: Join a vibrant team and enjoy opportunities for personal growth.
The predicted salary is between 30000 - 40000 £ per year.
A leading events venue in the UK seeks a Ticketing and Retail Manager to oversee daily operations for a year. The role involves managing a team, recruiting and training staff, liaising with suppliers, and supporting event ticketing processes. Ideal candidates will have experience in the events industry, excellent ICT skills, and the ability to work under pressure.
Responsibilities include:
- Managing customer inquiries
- Handling after-sales care
- Supporting special events like the Royal Meeting
Ticketing & Retail Operations Lead (12-Month) in Ascot employer: Ascot Racecourse
Contact Detail:
Ascot Racecourse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ticketing & Retail Operations Lead (12-Month) in Ascot
✨Tip Number 1
Network like a pro! Reach out to folks in the events industry, attend relevant meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your ICT skills and any experience you've got in ticketing or retail operations. Be ready to share specific examples of how you've handled pressure in past roles.
✨Tip Number 3
Prepare for interviews by researching the venue and its events. Knowing about their past events and how they handle ticketing will give you an edge. Plus, it shows you're genuinely interested in the role!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like the Ticketing & Retail Operations Lead. Plus, it helps us keep track of your application and get back to you quicker!
We think you need these skills to ace Ticketing & Retail Operations Lead (12-Month) in Ascot
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let your enthusiasm for the events industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for customers.
Highlight Relevant Experience: Make sure to showcase any previous roles you've had in ticketing or retail operations. We love seeing how your past experiences can contribute to our team, so don’t hold back on those details!
Be Clear and Concise: We appreciate straightforward communication. Keep your application clear and to the point, while still giving us a good sense of who you are and what you bring to the table. Avoid jargon unless it’s relevant!
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Ascot Racecourse
✨Know Your Stuff
Make sure you brush up on your knowledge of the events industry. Familiarise yourself with ticketing processes and retail operations, especially in a venue setting. This will show that you're not just interested in the role but also understand the nuances of the job.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully recruited, trained, or motivated staff. This will help demonstrate your capability to lead effectively under pressure.
✨Prepare for Customer Scenarios
Expect questions about handling customer inquiries and after-sales care. Prepare some scenarios where you've dealt with difficult customers or resolved issues efficiently. This will highlight your problem-solving skills and customer service expertise.
✨Be Ready for Event-Specific Questions
Given the role's involvement in special events like the Royal Meeting, think about your experience with similar events. Be ready to discuss how you would support ticketing processes during high-pressure situations, showcasing your ability to thrive in a fast-paced environment.