At a Glance
- Tasks: Join the Ceremonial Escort Guard and deliver exceptional customer service at Royal Ascot.
- Company: Ascot Racecourse, a prestigious venue blending tradition with innovation.
- Benefits: Uniform, daily lunch, and the chance to be part of a unique experience.
- Why this job: Be part of a historic event and make a positive impact on guests' experiences.
- Qualifications: Smart appearance, great customer service skills, and a friendly attitude.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
The predicted salary is between 1200 - 1800 £ per month.
Welcome to Ascot where tradition meets innovation and excitement is the heartbeat of our business. We are a destination for over 500,000 guests each year where passion, elegance, and celebration converge and it is our team of behind-the-scenes heroes that bring every intricate detail to life. As one of the world's leading racecourses, Ascot is renowned for its rich heritage spanning over 300 years. But we are not bound by the past; we're driven by the pursuit of excellence in everything we do. From hosting our flagship event, Royal Ascot, to pioneering sustainable practices, we are committed to building a Global lifestyle brand, wrapped around the world class horse racing we run. At Ascot we believe in preserving the beauty of our surroundings and minimising our ecological footprint. From eco-friendly initiatives to community engagement programs, we strive to make a positive impact on both the environment and the lives of those around us.
We are looking for candidates to join the Ceremonial Escort Guard of His Majesty The King at Royal Ascot as a Greencoat. Those who currently serve in this role consider it to be an honour. We welcome applications from former members of the Armed Forces, the Police Service, the Fire & Rescue Service and The Royal Household, as well as previous Charity or Public Sector employees. Greencoats are required to be amenable, approachable, and extremely smart in their appearance. Greencoats need to deliver great customer service elegantly, seamlessly and with the ability to make the guest experience original. You will be interacting with our guests continuously whether it's an acknowledging smile, answering any queries with genuine interest or sharing knowledge. Please note that the role requires that you will be standing for long periods of time and includes using stairs & escalators.
We are primarily looking for 'outstanding' individuals to join us from 17 June until 21 June 2025 and on occasion (by request) during the ensuing year. You will also need to be available to attend a training & briefing session held on 16 April 2025.
The opportunity to be a part of a place 'Like Nowhere Else' and be part of our Raceday Team. Uniform and a daily lunch will be provided. If this sounds like the role for you, we would love to hear from you.
We take pride in our commitments to make a positive change for now and future generations to come, whether through our Diversity and Inclusion training or our award-winning 'Racing To Zero' sustainability actions. We are committed to ensuring guests from all backgrounds and communities feel welcome at the Racecourse and are working to ensure our internal teams are nurtured within a supportive and inclusive environment. Our mission is to eliminate discrimination and prejudice of any kind at our venue and throughout our business. By educating and implementing meaningful actions across all that we do, we can make certain that Ascot is a place for everyone to enjoy.
As an equal opportunities employer, Ascot Racecourse is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our company.
Applications will close on 23rd February. We reserve the right to close this vacancy early should a suitable candidate be identified. For assistance with your application or should you require an alternative application format, please contact [email protected]
Greencoat in Ascot employer: Ascot Racecourse
Contact Detail:
Ascot Racecourse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Greencoat in Ascot
✨Tip Number 1
Get to know the company culture! Ascot is all about tradition and innovation, so do a bit of research on their values and recent initiatives. This will help you connect with the team during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Greencoat, you'll be interacting with guests constantly. Think about how you can make their experience memorable and be ready to share examples of how you've done this in the past.
✨Tip Number 3
Dress to impress! Since appearance is key for this role, make sure you look sharp and professional when you attend any interviews or training sessions. It shows you take the role seriously and are ready to represent Ascot.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the amazing opportunities at Ascot before you hit 'submit'.
We think you need these skills to ace Greencoat in Ascot
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being part of the Greencoat team and contributing to the unique experience at Ascot.
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for approachable and amenable individuals, so show us who you are and how you can connect with our guests!
Highlight Relevant Experience: If you have a background in the Armed Forces, Police Service, or any public-facing role, make sure to mention it! We value your experience and how it can enhance the guest experience at Ascot.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. Don’t miss out!
How to prepare for a job interview at Ascot Racecourse
✨Know Your Role
Familiarise yourself with the responsibilities of a Greencoat. Understand the importance of customer service and how to create a memorable experience for guests. This will help you demonstrate your passion for the role during the interview.
✨Dress to Impress
Since appearance is key for this position, make sure you dress smartly for the interview. A polished look not only shows respect for the occasion but also reflects your understanding of the role's expectations.
✨Showcase Your Experience
If you have a background in the Armed Forces, Police Service, or any public-facing role, be ready to share specific examples of how you've provided excellent service or handled challenging situations. This will highlight your suitability for the Greencoat position.
✨Emphasise Team Spirit
Ascot values teamwork, so be prepared to discuss how you work well with others. Share experiences where you collaborated effectively, as this will show that you can contribute positively to the Raceday Team.