At a Glance
- Tasks: Ensure safety and enjoyment of racegoers while managing crowd and directing visitors.
- Company: Join the prestigious Ascot Racecourse team with a focus on guest experience.
- Benefits: Competitive pay, flexible hours, and a vibrant work environment.
- Other info: Active role with opportunities to learn about event management.
- Why this job: Be part of thrilling race days and create memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20250 - 24750 £ per year.
Ascot Racecourse Ltd is seeking a Raceday Steward to ensure safety, security and enjoyment of racegoers.
You will work as part of the Raceday Stewarding Team, directing, managing and assisting visitors within your area while upholding the high standards of Ascot.
Stewards are highly visible, mobile and active throughout the day, typically working up to 8 hours, with duties including understanding Emergency Procedures and maintaining access control.
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Raceday Steward — Crowd Safety & Guest Experience in Ascot employer: Ascot Racecourse Ltd
Ascot Racecourse Ltd is an exceptional employer, offering a vibrant work culture where teamwork and guest satisfaction are at the forefront. As a Raceday Steward, you will not only play a crucial role in ensuring the safety and enjoyment of racegoers but also benefit from opportunities for personal growth and development within a prestigious venue known for its commitment to excellence. With a focus on employee well-being and a dynamic environment, Ascot provides a rewarding experience for those passionate about delivering outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Raceday Steward — Crowd Safety & Guest Experience in Ascot
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Ascot Racecourse Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Ascot Racecourse Ltd
Don't be shy about reaching out to Ascot Racecourse Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Raceday Steward — Crowd Safety & Guest Experience in Ascot
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ascot Racecourse Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Ascot Racecourse Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
