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- Tasks: Administer M365, support end users, and manage IT equipment.
- Company: Prominent financial services firm with a strong reputation.
- Benefits: Hybrid working model, personal and professional development opportunities.
- Why this job: Join a dynamic team and enhance your IT support skills in a leading firm.
- Qualifications: At least 2 years of IT support experience and strong problem-solving skills.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 40000 £ per year.
A prominent financial services firm is seeking an IT support professional to join their team in Reading. The role involves administering M365, providing support and resolving issues for end users, while also maintaining IT equipment and managing stock levels.
Candidates should have a strong background in IT support, with at least 2 years of experience, and must possess excellent organizational and problem-solving skills.
The firm offers a hybrid working model, along with a variety of personal and professional development benefits.
Hybrid IT Service Desk Analyst – M365, AVD & ITIL in Reading employer: Ascot Lloyd
Contact Detail:
Ascot Lloyd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Service Desk Analyst – M365, AVD & ITIL in Reading
✨Tip Number 1
Network like a pro! Reach out to current employees at the firm on LinkedIn or through mutual connections. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on M365 and ITIL concepts. We want to show off our knowledge, so practice common support scenarios and think about how we’d solve them.
✨Tip Number 3
Don’t forget to highlight your problem-solving skills during interviews. Share specific examples of how we’ve tackled IT issues in the past – it’ll make us stand out as candidates!
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, we can tailor our application to match what they’re looking for.
We think you need these skills to ace Hybrid IT Service Desk Analyst – M365, AVD & ITIL in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with M365 and ITIL. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hybrid IT Service Desk Analyst role. Share specific examples of how you've resolved issues and supported end users in the past.
Show Off Your Problem-Solving Skills: In your application, give us a glimpse of your problem-solving prowess. Mention any challenging situations you've faced in IT support and how you tackled them. We love seeing candidates who can think on their feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Ascot Lloyd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of M365 and AVD. Be ready to discuss specific features, common issues, and how you've resolved them in the past. This shows you're not just familiar with the tools but can also troubleshoot effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of challenging IT support scenarios you've faced. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and how you approach problem-solving.
✨Highlight Your Organisational Skills
Since the role involves managing stock levels and IT equipment, be ready to talk about how you keep things organised. Share any systems or processes you've implemented in previous roles that helped streamline operations.
✨Embrace the Hybrid Model
Familiarise yourself with hybrid working practices. Be prepared to discuss how you manage your time and productivity in a flexible work environment. This shows you're adaptable and ready to thrive in their setup.