IFA Administrator - Employee Benefits
IFA Administrator - Employee Benefits

IFA Administrator - Employee Benefits

Bristol Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as an IFA Administrator, supporting corporate clients with pensions and risk schemes.
  • Company: Ascot Lloyd is a leading UK wealth management firm, dedicated to transforming financial services.
  • Benefits: Enjoy a collaborative work environment, professional development opportunities, and a commitment to client service.
  • Why this job: Be part of a dynamic team, making a real impact in the financial sector while growing your skills.
  • Qualifications: Previous experience in financial services administration and knowledge of Group Pensions and Risk required.
  • Other info: This role offers a chance to work in a regulated environment with a focus on compliance and client care.

The predicted salary is between 36000 - 60000 £ per year.

Role title: IFA Administrator

Reporting to: Client Services & Operations Manager

Location: Regional Hub – Bristol, Reading, Glasgow or Leeds

Hours of work: 35 hours per week

SMCR Function: This is a Conduct Role

Ascot Lloyd is one of the UK\’s leading independent wealth management firms, proudly serving over 22,000 clients with a commitment to excellence. Backed by a prestigious private equity firm, we are at the forefront of transforming the wealth management landscape. Our strategy is built on three core tenets: delivering expert financial advice, providing exceptional client service, and harnessing innovative technology to make wealth management easier and more accessible.

Purpose of role

Ascot Lloyd is expanding its Employee Benefits advisory and administrative services and is seeking proactive and detail-orientated IFA Administrators with proven experience in the areas of Group Pensions and Group Risk.

This is an exciting opportunity to join a dynamic and growing administration team where your experience will directly contribute to delivering outstanding service to our corporate clients.

As a key member of the Client Services & Operations (CS&O) team you will work closely with Employee Benefits Advisers and the CS&O Manager to ensure the efficient, compliant, and professional administration of client schemes. Your role will be instrumental in maintaining our high standards of service and supporting the continued growth of our Employee Benefits proposition.

Key Responsibilities

As a Corporate Administrator within the Employee Benefits team, you will play a vital role in supporting advisers and ensuring the smooth delivery of services to corporate and wealth clients. Your responsibilities will include:

Client & Scheme Administration

  • Support hybrid advisers in delivering high-quality administrative services to corporate/wealth clients and scheme members. Maintain accurate and up-to-date data records for all clients and scheme members. Prepare and compile client meeting packs for pension clinics, including valuations, policy summaries, and relevant documentation. Liaise professionally with clients, advisers, providers, and third parties via phone, email, and in person.

Group Risk & Medical Scheme Support

  • Prepare data for annual reviews and rebrokes of Group Risk schemes.
  • Assist in checking and calculating annual Group Risk scheme accounts, liaising with clients and insurers.
  • Prepare annual reviews for Group Private Medical Insurance schemes.
  • Provide support with claims, underwriting, and ad-hoc queries from clients and insurers.

New Business & Compliance

  • Prepare and process new business applications in line with company procedures and compliance guidelines.
  • Issue signed letters of authority and obtain standard policy information from providers.
  • Report any compliance concerns or breaches to the Compliance Manager promptly.
  • Operate within the company’s systems and contribute to their ongoing development.

Operational & Team Support

  • Attend team meetings to discuss client projects and operational matters.
  • Collaborate with team members to ensure a cohesive and client-focused approach.
  • Provide cover for other administrators during absences.
  • Carry out general office duties including:
    • Answering calls professionally and in line with company standards.
    • Managing incoming post, scanning documents accurately, and shredding as required.

Diary & Workflow Management

  • Manage an effective diary system within Intelligent Office to ensure timely completion of tasks and activities.

SM&CR Responsibilities

As an FCA regulated Company, Ascot Lloyd are required to adhere to the Senior Managers and Certification Regime (SM&CR), to develop a culture where employees take personal responsibility for their own actions.

Individual Conduct Rules

  1. You must act with integrity
  2. You must act with due care, skill and diligence
  3. You must be open and co-operative with the FCA, PRA and other regulators
  4. You must pay due regard to the interests of customers and treat them fairly
  5. You must observe proper standards of market conduct
  6. You must act to deliver good outcomes for clients

Experience / Skills Required

Qualifications and Experience

Essential;

  • Previous experience in an IFA or financial services administration role.
  • Specific experience in Group Pensions and Group Risk administration.
  • Familiarity with Intelligent Office (or similar CRM systems).
  • Good working knowledge of Microsoft Office applications (Word, Excel, Outlook).

Desirable:

  • Experience with Group Private Medical Insurance schemes.
  • Understanding of compliance requirements within a regulated environment.
  • Relevant financial services qualifications (e.g. CII Certificate in Financial Services or working towards).

Personal

We are looking for a proactive and detail-oriented individual who thrives in a collaborative environment and is committed to delivering exceptional client service. The ideal candidate will demonstrate:

  • Strong organisational skills with the ability to manage multiple tasks and deadlines.
  • Excellent communication skills, both written and verbal.
  • A client-focused mindset with a commitment to professionalism and confidentiality.
  • A positive attitude and a willingness to support colleagues across the team.
  • High levels of accuracy and attention to detail.
  • Confidence in working independently and taking ownership of tasks.

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IFA Administrator - Employee Benefits employer: Ascot Lloyd group

Ascot Lloyd is an exceptional employer, offering a vibrant work culture that prioritises collaboration and professional growth. With a commitment to excellence in client service and innovative technology, employees benefit from ongoing training opportunities and the chance to contribute to a leading independent wealth management firm. Located in regional hubs such as Bristol, Reading, Glasgow, and Leeds, team members enjoy a supportive environment that fosters both personal and professional development while serving a diverse client base.
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Contact Detail:

Ascot Lloyd group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IFA Administrator - Employee Benefits

✨Tip Number 1

Familiarise yourself with the specific responsibilities of the IFA Administrator role. Understanding the nuances of client and scheme administration, as well as Group Pensions and Group Risk, will help you demonstrate your knowledge during any discussions.

✨Tip Number 2

Network with professionals in the financial services sector, particularly those who work in IFA roles or employee benefits. Engaging with industry contacts can provide insights into the company culture at Ascot Lloyd and may even lead to referrals.

✨Tip Number 3

Brush up on your knowledge of compliance requirements within a regulated environment. Being able to discuss how you would handle compliance issues or ensure adherence to regulations can set you apart from other candidates.

✨Tip Number 4

Prepare to showcase your organisational skills and ability to manage multiple tasks. Think of examples from your past experience where you successfully juggled various responsibilities, as this is crucial for the role.

We think you need these skills to ace IFA Administrator - Employee Benefits

Client Administration
Group Pensions Knowledge
Group Risk Administration
Attention to Detail
Data Management
Microsoft Office Proficiency
Intelligent Office Familiarity
Communication Skills
Organisational Skills
Compliance Awareness
Team Collaboration
Problem-Solving Skills
Client Service Orientation
Diary Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in IFA or financial services administration, particularly in Group Pensions and Group Risk. Use specific examples to demonstrate your skills and achievements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your proactive approach and detail-oriented nature, and explain how your experience aligns with Ascot Lloyd's commitment to exceptional client service.

Highlight Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and ability to manage multiple tasks. Mention your familiarity with Intelligent Office or similar CRM systems, as well as your proficiency in Microsoft Office applications.

Showcase Your Client-Focused Mindset: Demonstrate your commitment to professionalism and confidentiality in your application. Provide examples of how you've successfully supported clients in previous roles, showcasing your excellent communication skills and collaborative spirit.

How to prepare for a job interview at Ascot Lloyd group

✨Showcase Your Experience

Make sure to highlight your previous experience in IFA or financial services administration, especially in Group Pensions and Group Risk. Be prepared to discuss specific examples of how you've successfully managed client schemes and provided exceptional service.

✨Demonstrate Attention to Detail

Given the importance of accuracy in this role, be ready to provide examples that showcase your attention to detail. You might want to mention how you ensure data integrity and compliance in your previous roles.

✨Familiarise Yourself with Intelligent Office

If you have experience with Intelligent Office or similar CRM systems, make sure to mention it. If not, take some time to research its functionalities and how it can aid in client administration, as this knowledge could impress your interviewers.

✨Prepare for Compliance Questions

Since this role involves adhering to compliance guidelines, be prepared to discuss your understanding of compliance requirements within a regulated environment. Think about how you've handled compliance issues in the past and be ready to share those experiences.

IFA Administrator - Employee Benefits
Ascot Lloyd group
A
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