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- Tasks: Support underwriting operations, manage contracts, and improve processes.
- Company: Join Ascot Group, a leading specialty risk underwriting organisation.
- Benefits: Full-time role with opportunities for growth in a collaborative environment.
- Other info: Great entry-level opportunity in the insurance industry with career advancement potential.
- Why this job: Be part of a dynamic team that values innovation and client success.
- Qualifications: No prior experience required; just a passion for learning and teamwork.
The predicted salary is between 30000 - 40000 £ per year.
Join to apply for the Operational Services Analyst role at Ascot Group. This is an opportunity to join Ascot Group – one of the world’s preeminent specialty risk underwriting organizations. Designed as a modern‑era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way.
The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross‑product and cross‑platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximises client financial security while delivering bespoke products and world‑class service – both pre‑ and post‑claims. Ascot exists to solve for our clients’ brightest tomorrow, through agility, collaboration, resilience, and discipline.
Summary Of Role
To provide support for the underwriting business.
Job Responsibilities
- POLO: Assisting with the management of our outsourcing contract, in relation to: Risk Capture, USM processing, Pre‑bind Quality Assurance (PBQA), Exposure management.
- PROCEDURES: Reviewing, monitoring, improving, updating of procedures/processes and associated procedures manuals.
- TECHNICAL ASSISTANCE/TRAINING: Providing technical assistance to teams within Ascot as well as external partners. Providing training on procedures/system to them. Answering queries from them in a timely fashion.
- REPORTS: Preparation of operation, performance, statistical reports.
- EXCEPTIONS REPORTS: Reviewing and clearing various exceptions. Continually improving exception reports.
- CREDIT CONTROL/BROKER LEDGER: Reviewing credit control and broker ledger SLAs. Improving processes and procedures manuals. Liaising with underwriters and brokers in relation to NOCs.
- RISK CAPTURE QC: Performing Risk Capture quality control. Liaising with Polo and underwriting teams. Improving processes and manuals.
- GAAP: Reviewing daily movements, liaising with underwriting teams and arranging corrective action where required.
- GAAP WRITE‑OFF – SDDs: Assisting underwriting teams with delaying/reversing GAAP write‑offs by amending SDDs in S2000 and publishing the authorisation to do so. Monitoring upcoming GAAP write‑offs.
- BROKER LEDGER: Banking – checking bank accounts, recording new transactions on WIP sheet, allocation and reconciliation of funds – Airco, Ascot Re, Admitted, Admitted II, and Bermuda Healthcare.
- EVENT CODING: Performing Event Coding QC. Completing end of month report. Liaising with Outward RI team.
- CLAIMS ADMINISTRATION: Including but not limited to reconciliation of QS documents/bordereaux, review of cash call requests, raising of settlement/payment requests, set up of claims within underwriting systems and creation of Man references, review and notification of large loss identification and notifications and any other necessary claims administration required to be undertaken by the Operational Services team.
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industries: Insurance
Operational Services Analyst employer: ASCOT GROUP
Contact Detail:
ASCOT GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Services Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ascot Group on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Ascot's unique Fusion Model. We should be ready to discuss how our skills align with their client-centric, risk-centric approach. Show them we understand The Ascot Way!
✨Tip Number 3
Practice common interview questions related to operational services. We can role-play with a friend or use online resources to get comfortable. Confidence is key when showcasing our technical assistance skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we fit into Ascot's collaborative and entrepreneurial culture.
We think you need these skills to ace Operational Services Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operational Services Analyst role. Highlight relevant experience and skills that align with the job description, especially in areas like risk capture and process improvement.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Ascot Group and how you embody the values of collaboration and integrity that we cherish.
Showcase Your Analytical Skills: Since this role involves preparing reports and managing data, be sure to showcase any analytical skills or experiences you've had. Mention specific tools or methods you've used to analyse data effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at ASCOT GROUP
✨Know the Ascot Way
Familiarise yourself with Ascot Group's mission and values, especially the 'Ascot Way'. Understanding their collaborative and client-centric approach will help you align your answers with their culture during the interview.
✨Showcase Your Analytical Skills
As an Operational Services Analyst, you'll need strong analytical skills. Prepare examples from your past experiences where you've successfully managed data, improved processes, or provided technical assistance. Be ready to discuss how you can apply these skills at Ascot.
✨Prepare for Technical Questions
Expect questions related to risk capture, quality assurance, and credit control. Brush up on relevant terminology and processes, and think about how you would handle specific scenarios that may arise in the role.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about the team dynamics, ongoing projects, or how they measure success in the Operational Services team. This demonstrates your enthusiasm and engagement.