Conduct Analyst

Conduct Analyst

London Full-Time 28000 - 42000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist in executing the Conduct Plan and support conduct-related issues.
  • Company: Join Ascot Group, a leading specialty risk underwriting organisation with a collaborative culture.
  • Benefits: Enjoy a full-time role with opportunities for training and professional growth.
  • Why this job: Be part of a dynamic team focused on client security and innovative solutions.
  • Qualifications: No prior experience required; just a passion for learning and collaboration.
  • Other info: This entry-level position is perfect for recent graduates or students looking to kickstart their career.

The predicted salary is between 28000 - 42000 ÂŁ per year.

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JOB DESCRIPTION

JOB DESCRIPTION

This is an opportunity to join Ascot Group – one of the world’s preeminent specialty risk underwriting organizations.

Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way.

The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric.

Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and post-claims. Ascot exists to solve for our clients’ brightest tomorrow, through agility, collaboration, resilience, and discipline.

Job Purpose:

To assist with executing the annual Conduct Plan, in accordance with Ascot’s conduct framework Financial Conduct Authority’s (“FCA”) requirements and Lloyd’s of London Oversight Principles.

To adopt a commercial, pragmatic approach, aligned to and working alongside Ascot’s Business stakeholders, providing support and advice where required on a range of conduct, consumer duty and complaints issues.

To help embed conduct related ownership and changes into the business through ongoing training, education, support and assistance. Assist in revising and updating Ascot’s Conduct Framework and related procedures, policies, processes and controls to ensure these remain proportionate, up-to-date and commensurate with Ascot’s business risk and growth.

Detailed Duties:

Conduct Risk

Assisting The Conduct & Complaints Manager With:

  • Day to day execution of the annual Conduct Plan;
  • Day to day operation and implementation of the Conduct Risk Framework;
  • Ensuring Ascot’s conduct policies and procedures are implemented, embedded and followed;
  • Assist with conducting a Conduct Pre-Bind Questionnaire (“CPBQ”) on new and existing products and providing the appropriate support to key stakeholders during this process;
  • Assist with implementing and using the “VisRisk” tool to undertake Fair Value Assessments and ensuring any Fair Value Assessments are completed to a high standard and in a timely fashion;
  • Support with ensuring Ascot’s products are manufactured and distributed in compliance with the IDD requirements and Ascot’s Conduct Framework;
  • Assist with designing, advising on and conducting appropriate product testing, including stress testing and communication testing;
  • Performing horizon scanning to identify regulatory updates specific to conduct and Consumer Duty;
  • Reviewing, revising and updating conduct policies, including to incorporate new regulatory and legislative changes which may affect Ascot;
  • Maintaining and developing the Conduct Risk Dashboard. Producing monthly and/or quarterly conduct reporting for internal governance requirements with assistance from the Conduct Manager;
  • Participating and supporting internal initiatives and working closely with key internal stakeholders as and when required;
  • Monitoring, reviewing and where appropriate responding to the Conduct Queries inbox and ensuring agreed response times and deadlines are met;
  • Attending the Product Review Panel (“PRP”) and/or any other internal committees, working groups, projects or initiatives as and when required.

Consumer Duty

Assisting The Conduct & Complaints Manager With:

  • Ensuring Ascot is fulfilling its Consumer Duty obligations, meeting the Outcomes and that this is being evidenced and reported;
  • Producing monthly and/or quarterly Consumer Duty reporting for internal governance requirements;
  • Drafting and compiling the annual Consumer Duty Report and obtaining POC and Board approval; and
  • Providing ongoing training and education to the Ascot Business and other stakeholders on Consumer Duty requirements and Outcomes.

Complaints

  • Working closely with the Complaints Handling Associate to obtain a working knowledge of the complaints handling process and provide ongoing support; and
  • Monitoring Ascot’s Complaints inbox and responding to queries in a timely manner as and when required.

General responsibilities

  • Developing a detailed knowledge of Ascot’s Business and ensuring the underwriting and issuance of all forms of open market and delegated underwriting business are carried out in accordance with the Conduct Framework;
  • Attending regular Conduct Team meetings;
  • Providing ongoing conduct training and education to new Ascot joiners and existing staff;
  • Completing and submitting any regulatory returns as and when required;
  • Assisting and developing a positive conduct, consumer duty and complaints culture within Ascot; and
  • Ensuring Ascot’s consumers, customers and clients are kept at the heart of our business.
  • Assisting with various Ascot internal project group(s), especially those with a Conduct, Consumer Duty, Delegated Authority or an Underwriting element, to help progress the project(s) and ensure key regulatory issues are considered and actioned;
  • Working closely with internal stakeholders including:
  • Complaints Handling Associates;
  • Ascot’s Underwriting Teams;
  • Delegated Authority Management Team;
  • Claims Teams;
  • Legal & Compliance Function;
  • Data Management Teams;
  • Senior Management, Executive and Non-Executives;
  • The Product Review Panel (“PRP”) and Product Oversight Committee (“PoC”); and
  • Other parts of the Ascot Business as and when required.
  • As and when required, working closely with external stakeholders including:
    • Lloyd’s of London;
    • the FCA;
    • The LMA;
    • The Financial Ombudsmen Services (“FOS”); and
    • Any other regulatory body, committee or group as may be required.

    Seniority level

    • Seniority level

      Entry level

    Employment type

    • Employment type

      Full-time

    Job function

    • Job function

      Business Development and Sales

    • Industries

      Insurance

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    Conduct Analyst employer: ASCOT GROUP

    Ascot Group is an exceptional employer, offering a dynamic and inclusive work culture that fosters collaboration and innovation. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to a mission-driven organisation focused on client-centric solutions. Located in London, Ascot provides a vibrant environment where talented individuals can thrive and make a meaningful impact in the specialty risk underwriting sector.
    A

    Contact Detail:

    ASCOT GROUP Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Conduct Analyst

    ✨Tip Number 1

    Familiarise yourself with the Financial Conduct Authority (FCA) regulations and Lloyd’s of London Oversight Principles. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to compliance and risk management.

    ✨Tip Number 2

    Network with professionals in the insurance and underwriting sectors, especially those who have experience in conduct analysis. Engaging with industry experts can provide valuable insights and potentially lead to referrals that could boost your application.

    ✨Tip Number 3

    Stay updated on current trends and changes in consumer duty and conduct regulations. This knowledge will not only prepare you for discussions during interviews but also show that you are proactive and well-informed about the industry.

    ✨Tip Number 4

    Prepare to discuss how you would approach training and educating staff on conduct-related issues. Being able to articulate your strategies for embedding a positive conduct culture within an organisation can set you apart from other candidates.

    We think you need these skills to ace Conduct Analyst

    Conduct Risk Management
    Regulatory Compliance
    Consumer Duty Knowledge
    Analytical Skills
    Attention to Detail
    Report Writing
    Stakeholder Engagement
    Training and Development
    Problem-Solving Skills
    Project Management
    Communication Skills
    Data Analysis
    Knowledge of FCA Regulations
    Conduct Framework Implementation
    Complaints Handling

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure to thoroughly read the job description for the Conduct Analyst position at Ascot Group. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

    Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Conduct Analyst role. Focus on your understanding of conduct frameworks, risk management, and any experience in compliance or consumer duty.

    Craft a Compelling Cover Letter: Write a cover letter that not only expresses your interest in the role but also demonstrates your knowledge of Ascot Group's values and mission. Mention how your background and skills can contribute to their goals, particularly in executing the annual Conduct Plan.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a role focused on compliance and conduct.

    How to prepare for a job interview at ASCOT GROUP

    ✨Understand the Conduct Framework

    Familiarise yourself with Ascot's Conduct Framework and the Financial Conduct Authority's requirements. Be prepared to discuss how you can contribute to executing the annual Conduct Plan and ensuring compliance with these standards.

    ✨Showcase Your Analytical Skills

    As a Conduct Analyst, you'll need strong analytical skills. Prepare examples of how you've used data analysis in previous roles to identify risks or improve processes. This will demonstrate your ability to support the Conduct & Complaints Manager effectively.

    ✨Emphasise Collaboration

    Ascot values a collaborative culture. Be ready to share experiences where you've worked closely with stakeholders or teams to achieve common goals. Highlight your ability to communicate effectively and build relationships across departments.

    ✨Prepare for Regulatory Discussions

    Since the role involves liaising with regulatory bodies, brush up on current regulations affecting the insurance industry. Be prepared to discuss how you would approach horizon scanning for regulatory updates and how this impacts conduct and consumer duty.

    Conduct Analyst
    ASCOT GROUP
    Location: London
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