Ascot Bridging Finance is specialist property lender providing fast, flexible bridging loans across England, Scotland and Wales.
We pride ourselves on delivering exceptional service, quick decision-making and building strong relationships with brokers, borrowers and professional introducers. Due to continued growth, we are seeking an organised and proactive Lending Operations Coordinator to support our lending process from initial enquiry through to loan redemption.
This is a unique opportunity to gain exposure across sales, underwriting and portfolio management within a fast-paced specialist finance environment.
The Role
The Lending Operations Coordinator will be responsible for supporting the complete lifecycle of a bridging loan.
Working closely with Business Development Managers, Underwriters and Portfolio Managers, you will play a key role in ensuring cases progress efficiently from initial enquiry through to completion and eventual redemption.
This is an ideal role for someone looking to build a long-term career within specialist property finance, underwriting or operations.
Key Responsibilities
- Assist with the processing and triage of new enquiries.
- Liaise with brokers and borrowers to obtain information required for indicative terms.
- Maintain accurate records within the CRM system.
- Support Business Development Managers with case progression.
- Prepare and issue terms and supporting documentation.
- Provide excellent customer service throughout the enquiry process.
- Gather and review application documentation.
- Conduct preliminary due diligence checks.
- Order and monitor valuations and searches.
- Liaise with solicitors, valuers and borrowers.
- Assist underwriters in preparing cases for credit assessment.
- Ensure files are fully compliant and accurately maintained.
- Monitor outstanding requirements and proactively chase documentation.
- Support the ongoing management of completed loans.
- Monitor loan maturities and redemption dates.
- Assist with redemption statements and loan settlements.
- Manage post-completion administration.
- Liaise with borrowers regarding extensions, redemptions and ongoing requirements.
- Maintain accurate portfolio records and reporting.
- Assist with arrears monitoring and routine portfolio administration.
General Duties
- Work collaboratively across all departments.
- Maintain high standards of accuracy and attention to detail.
- Adhere to company policies, procedures and regulatory requirements.
- Contribute ideas for improving processes and customer service.
- Support business growth through efficient case management and administration.
Skills & Experience
- Strong organisational and time-management skills.
- Excellent telephone and written communication skills.
- Ability to prioritise multiple tasks and deadlines.
- High attention to detail.
- Professional, confident and proactive approach.
- Competent with Microsoft Office applications.
- Ability to work effectively within a team environment.
- Previous experience in mortgages, bridging finance, property finance, banking or financial services.
- Experience working with brokers, lenders, solicitors or professional introducers.
- Knowledge of specialist lending products.
- Experience using CRM systems.
What We Offer
32 Days Annual Leave (Including Bank Holidays)
Free On-Site Parking
Company Pension Scheme
Career Development & Training Opportunities
Exposure to Sales, Underwriting and Portfolio Management
Modern Office Environment at Carina Park, Warrington
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Contact Details:
Ascot Bridging Finance Ltd Recruitment Team
